October 2008
(PDF Version, 90 KB) *
In 1995 Public Works and Government Services Canada redesigned the Receiver General payment processes with the implementation of the Standard Payment System (SPS). In order for Departments to provide over-the-counter service in specified circumstances, the SPS priority payment system allows Departments the option of printing priority Receiver General cheques in their own offices1. As a result, DFAIT operates a priority payment print site in national headquarters.
The Receiver General, through Public Works and Government Services Canada, has requested that the Chief Financial Officer sign-off that the print site is operated in compliance with their directive. The directive calls for a print-site compliance inspection every two years. As a result, this area was included in the Internal Audit (ZBD) Transitional Audit Plan for 2008-2009.
The majority of payments are settled centrally by the Receiver General, either through direct deposit or by a cheque sent via regular mail. Priority Payment cheques may be printed by DFAIT to release funds outside the regular payment process to make2:
The administration of Priority Payments is governed by:
The objective of this audit was to determine whether the print site for priority payments was operated in compliance with the Receiver General Directives. The inspection took place on October 21, 2008. Detailed audit criteria, scope, methodology and reporting guidelines are contained in Appendix A.
The detailed audit criteria covered three main areas.
The print site operated with appropriate separation of duties. The cheque custodian, the stamp custodian and the print site manager were well versed on their roles and responsibilities and understood the need for clearly delineated functions.
The cheque stock and signature stamp were appropriately controlled. Inventory was properly ordered, received, stored, monitored, and destroyed.
Cheque preparation and distribution were appropriately controlled. The cheque custodian ensured that payments were properly approved before printing; the stamp custodian reviewed all relevant documentation to ensure that cheques were properly prepared before signing. Printing and signing of cheques was restricted and occurred in a secure area.
Audit Criteria were fully met. Detailed results are provided below in the Print Site Compliance Checklist. In cases where the response is "n/a", it indicates that the print site has not experienced this situation (i.e. receipt of damaged cheque stock). Staff members were fully aware of the appropriate action to take, however, should this situation arise. There are no recommendations for this audit.
| Compliance Issue | Yes | No | N/A | |
|---|---|---|---|---|
| Cheque Custodian and Alternate | ||||
| 1. | Cheque Custodian and Alternate are different individuals than Stamp Custodian and Alternate. (9.2) | 1 | 0 | 0 |
| 2. | The Cheque Custodian and Alternate have possession of keys or combinations to the cheque form container. (9.3.4) | 1 | 0 | 0 |
| 3. | Cheque Custodian and Alternate do not exercise payment authority under Section 33 of Financial Administration Act. (9.2) | 1 | 0 | 0 |
| (Need to obtain listing of all people in office with Section 33) | ||||
| 4. | Cheque Custodian and Alternate do not exercise spending authority under Section 34 of the Financial Administration Act. (9.2) | 1 | 0 | 0 |
| (Need to obtain listing of all people in office with Section 34) | ||||
| 5. | Cheque Custodian and Alternate do not have direct involvement in other aspects of the cheque requisitioning process. (9.2) | 1 | 0 | 0 |
| 6. | The Cheque Custodian (9.3.1) | |||
| 6.1 Orders all further stock from Payment Standards Division | 1 | 0 | 0 | |
| 6.2 Orders enough cheque stock for a six-month supply | 1 | 0 | 0 | |
| 6.3 Places orders three (3) months in advance | 1 | 0 | 0 | |
| 6.4 Ensures that all orders are approved by the officer in charge of the print site, and sent by e-mail, fax or letter to Payment Standards Division | 1 | 0 | 0 | |
| 7. | The Cheque Custodian counts all cheque stock immediately on receipt of a shipment and records any damaged or missing stock on the enclosed PWGSC 1405 "Transfer/Receipt" form for blank cheques. (9.3.3) | 1 | 0 | 0 |
| 8. | Upon receipt of the cheque stock, the Cheque Custodian advises the production centre by telephone. (9.3.3) | 0 | 0 | 1 |
| 9. | Cheque Custodian signs, dates and returns copy of form PWGSC 1405 to the production center. (9.3.3) | 1 | 0 | 0 |
| 10. | Cheque Custodian enters the transaction reference number assigned to the shipment into the SPS inventory process. ( 9.3.3) | 1 | 0 | 0 |
| 11. | Damaged cheque form: Custodian draws a line across the face of each damaged cheque form and stamps each of them "VOID" across the face. (9.3.3) | 1 | 0 | 0 |
| 12. | Damaged cheque form: Custodian acknowledges receipt of the stock in SPS. (9.3.3) | 0 | 0 | 1 |
| 13. | Damaged cheque form: Custodian makes arrangements for the destruction of the damaged blank cheque forms. (9.3.3) | 0 | 0 | 1 |
| 14. | Damaged cheque form: Two individuals witness the destruction of the blank cheque forms. (9.3.3) | 0 | 0 | 1 |
| 15. | Damaged cheque form: Custodian sends a copy of the annotated PWGSC 1405 form to the production centre. (9.3.3) | 0 | 0 | 1 |
| 16. | Damaged cheque form: Custodian updates SPS after the cheque forms are destroyed. (9.3.3) | 0 | 0 | 1 |
| 17. | Damaged cheque form: Two individuals complete a Record of Destruction, Form PWGSC 7389 and keep it on file for a minimum of six (6) years. (9.3.3 and 9.6.2) | 0 | 0 | 1 |
| 18. | The Record of Destruction shows the following: (9.3.3) | |||
| 18.1 The cheque print site facility number | 0 | 0 | 1 | |
| 18.2 The cheque series | 0 | 0 | 1 | |
| 18.3 The cheque numbers or the range of cheques | 0 | 0 | 1 | |
| 18.4 The total number of cheques destroyed | 0 | 0 | 1 | |
| 18.5 The reason for the destruction | 0 | 0 | 1 | |
| 18.6 The date of the destruction | 0 | 0 | 1 | |
| 18.7 The names of the witnesses | 0 | 0 | 1 | |
| 18.8 The original signatures of the witnesses | 0 | 0 | 1 | |
| 18.9 Any other detail to support the destruction | 0 | 0 | 1 | |
| 19. | The Cheque Custodian reports an apparent shortage in a shipment of blank cheque forms to Security/Investigation Unit. (9.3.3) | 0 | 0 | 1 |
| 20. | Cheque Custodian maintains a record that shows the number of cheque forms distributed each day. (9.5.1) | 0 | 0 | 1 |
| 21. | Cheque Custodian maintains a record that shows that these cheque forms are used in the SPS process or returned to storage.(9.5.1) | 0 | 0 | 1 |
| 22. | The record has spaces for signatures acknowledging the issue and return of cheque forms.(9.5.1) | 0 | 0 | 1 |
| 23. | The Cheque Custodian ensures that all unused Receiver General Cheques forms are returned to storage, each day.(9.5.1) | 1 | 0 | 0 |
| 24. | The Cheque Custodian does a stock count and verification at least once a month to ensure that physical and recorded inventories agree. (9.5.2) | 1 | 0 | 0 |
| 25. | The Cheque Custodian reports the status of the stock count in writing to the officer in charge of the cheque print site. (9.5.2) | 1 | 0 | 0 |
| 26. | Any discrepancies in stock count are immediately reported to Security/Investigation Unit.(9.5.2) | 1 | 0 | 0 |
| 27. | Any loss, shortage, theft or unauthorized destruction of cheque or stamp stock is reported to the Security/Investigation Unit. (9.6.1) | 1 | 0 | 0 |
| 28. | The cheque custodian never has access to the signature stamp. (9.3.4) | 1 | 0 | 0 |
| Print Site Manager | ||||
| 29. | Cheque forms are stored in containers listed in the RCMP Security Equipment Guide. (9.3.4) | 1 | 0 | 0 |
| 30. | Cheque forms are stored in individual separate containers. (9.3.4) | 1 | 0 | 0 |
| 31. | The containers for the cheque forms are not used for the storage of any other assets or information. (9.3.4) | 1 | 0 | 0 |
| 32. | The combinations to container locks are changed immediately when any of the following events occur: (9.3.4) | |||
| 32.1 The container is first installed in the office | 0 | 0 | 1 | |
| 32.2 Any person who knows the combination is transferred, released or no longer requires access to the container | 1 | 0 | 0 | |
| 32.3 The combination has been or might have been compromised | 0 | 0 | 1 | |
| 32.4 The combination has not been changed in twelve (12) months | 0 | 0 | 1 | |
| 33. | All cheque requisitions, certified under Section 33 of the FAA, for cheques to be printed at a cheque print site, are authorized by the SPS EAA function. (9.4.1) | 1 | 0 | 0 |
| 34. | The employees who have access to the blank cheque stock do not have access to the signature stamps at any time. (9.3.4) | 1 | 0 | 0 |
| 35. | The print site carries out an official stocktaking and verification of the inventory records every three months. (9.5.3) | 1 | 0 | 0 |
| 36. | The print site carries out an official stocktaking and verification of the inventory each time there is a change of Cheque Custodian or alternate.(9.5.3) | 1 | 0 | 0 |
| 37. | Two employees, other than the Cheque Custodian, alternate Cheque Custodian, Signature Stamp Custodian or alternate Signature Stamp Custodian complete the physical count and verification of records. (9.5.3) | 1 | 0 | 0 |
| 38. | The officer in charge of cheque print site confirms the count of quarterly official stocktaking in writing to Payment Standards Division. (9.5.3) | 1 | 0 | 0 |
| 39. | The counters verify both quantities and cheque form numbers.(9.5.3) | 1 | 0 | 0 |
| 40. | A detailed examination is made of any open boxes.(9.5.3) | 1 | 0 | 0 |
| 41. | Full boxes that are open are resealed and signed across the new seal.(9.5.3) | 0 | 0 | 1 |
| 42. | A record is kept that shows the date of the stocktaking, the verified balance, the first and last serial numbers of cheque form stock on hand and the signatures of the Cheque Custodian and the employees involved in the stocktaking.(9.5.3) | 1 | 0 | 0 |
| 43. | Any discrepancies are reported to the officer in charge of the cheque print site.(9.5.3) | 0 | 0 | 1 |
| 44. | The officer in charge of the cheque print site investigates the discrepancy and reports it to Security/Investigation unit. (9.5.3) | 0 | 0 | 1 |
| 45. | The cheque print site does not use the Receiver General cheque forms under any of the following conditions(9.6.2): | |||
| 45.1 When the cheque forms received from PWGSC are damaged during shipment | 0 | 0 | 1 | |
| 45.2 When cheque form is spoiled during printing | 1 | 0 | 0 | |
| 45.3 When a new cheque is introduced by PWGSC, thereby making the previous form obsolete. | 0 | 0 | 1 | |
| Note: In the case of 45.1 and 45.2 above, the cheques can be destroyed without prior authorization from Payment Standards Division. In the case of obsolete cheque forms referred to in 45.3 the Manager of Payment Standards Division authorizes their destruction | ||||
| Note: In the case of cheques spoiled during the printing process, SPS automatically updates the inventory to show the cheque status as "Void previously used." | ||||
| Note: A replacement cheque is issued to replace | ||||
| a) A returned cheque to PWGSC which has been recorded in SPS as "returned"; | ||||
| b) An electronic instruction for payment, for example a direct deposit transaction, which has not been accepted by a financial institution and has been recorded in SPS as "returned". | ||||
| Note: The print site is not notified when a replacement cheque is issued, unless specified in the SPS profile. The replacement cheque normally bears the original payment number followed by a single digit suffix indicating the subsequent payment attempt number. | ||||
| 46. | The print site provides the payee with the proper form to complete if a replacement cheque is required immediately. (i.e., PWGSC 535, 536, 540 and 546-3) (9.11) | 0 | 0 | 1 |
| 47. | The cheque print site (9.11): | |||
| 47.1 Ensures that the payee has completed the appropriate form | 0 | 0 | 1 | |
| 47.2 Verifies that the form has been properly completed | 0 | 0 | 1 | |
| 47.3 Records the receipt of the completed form and prints the replacement cheque in accordance with the procedures specified in the SPS User Guide | 0 | 0 | 1 | |
| 47.4 Signs the PWGSC 535, 536, 540 or 546-3 form or written request to show that the replacement cheque was issued, date issued and identifies which cheque print site issued the replacement. | 0 | 0 | 1 | |
| 48. | Blank cheque stock or signature stamps are not transferred to another print site upon closing of a cheque print site. (9.13) | 0 | 0 | 1 |
| Note: PSD will advise the cheque print site to either transfer all unused cheque forms to the applicable production centre or to destroy them and retain the record of destruction on file for a minimum of six (6) years. The method of shipping is outlined | n/a | n/a | n/a | |
| 49. | The closing cheque print site updates SPS and ensures there is a zero balance in the inventory module if the cheque forms are transferred or destroyed.(9.13) | n/a | n/a | n/a |
| Cheque Printers | ||||
| 50. | A cheque must never be placed in the hands of a person who has participated in either spending or payment authority with respect to that payment. (RG 9.4.4 and TB Policy on Control of Receiver General Cheques, Chapter 2-13, section 4 (a)) | 1 | 0 | 0 |
| 51. | Sufficient information must accompany each cheque so that the person distributing cheques can correctly identify each payee. (RG 9.4.4 and TB Policy on Control of Receiver General Cheques, Chapter 2-13, section 5) | Outside of Scope | ||
| 52. | When the payee for the cheque is an individual, the cheque requisition must contain the surname of the payee and at least one given name and one initial. (RG 9.4.4 and TB Policy on Control of Receiver General Cheques, Chapter 2-13, section 6) | Outside of Scope | ||
| 53. | Computer and communication system access control must be achieved via passwords, which are unique to each individual user. | 1 | 0 | 0 |
| 54. | Access control to files, databases, computers, and other system resources via shared passwords (also called lockwords) is prohibited. | 1 | 0 | 0 |
| 55. | Cheque printers do not have access to signature stamps. | 1 | 0 | 0 |
| Stamp Custodian or Alternate | ||||
| 56. | Signature Stamp Custodian and Alternate are different individuals than cheque custodian and alternate. (9.2) | 1 | 0 | 0 |
| 57. | Signature Stamp Custodian and Alternate do not exercise payment authority under Section 33 of Financial Administration Act.(9.2) (Need to obtain listing of all people in office with Section 33) | 1 | 0 | 0 |
| 58. | Signature Stamp Custodian and Alternate do not exercise spending authority under Section 34 of Financial Administration Act.(9.2) (Need to obtain listing of all people in office with Section 34) | 1 | 0 | 0 |
| 59. | Signature Stamp Custodian and Alternate do not have direct involvement in other aspects of the cheque requisitioning process.(9.2) | 1 | 0 | 0 |
| 60. | There are only two (2) signature stamps at a print site. (9.3.1) | 1 | 0 | 0 |
| 61. | If more than two signature stamps are required, the request must be in writing to the Manager, Payment Standards Division. (9.3.1) | 0 | 0 | 1 |
| 62. | The Signature Stamp Custodian acknowledges receipt of the stamps. A copy of the signed memorandum is returned to Payment Standards Division. (9.3.2) | 0 | 0 | 1 |
| 63. | The Signature Stamp Custodian of the cheque print site immediately advises Payment Standards Division if stamps are not received on the specified date. (9.3.2) | 0 | 0 | 1 |
| 64. | Signature stamps are stored in containers listed in the RCMP Security Equipment Guide. (9.3.4) | 1 | 0 | 0 |
| 65. | Signature stamps are stored in individual separate containers. (9.3.4) | 1 | 0 | 0 |
| 66. | The containers for signature stamps are not used for the storage of any other assets or information. (9.3.4) | 1 | 0 | 0 |
| 67. | The Signature Stamp Custodian and Alternate have access to the signature stamp container. (9.3.4) | 1 | 0 | 0 |
| 68. | No other person has access to the signature stamp container. (9.3.4) | 1 | 0 | 0 |
| 69. | The combinations to container locks are changed immediately when any of the following events occur: (9.3.4) | |||
| 69.1 The container is first installed in the office | 0 | 0 | 1 | |
| 69.2 Any person who knows the combination is transferred, released or no longer requires access to the container | 1 | 0 | 0 | |
| 69.3 The combination has been or might have been compromised | 0 | 0 | 1 | |
| 69.4 The combination has not been changed in twelve (12) months | 0 | 0 | 1 | |
| 70. | The employees who have access to the signature stamps do not have access to the blank cheque stock at any time. (9.3.4) | 1 | 0 | 0 |
| 71. | Cheque signing is carried out in an area restricted to authorized personnel. (9.4.3) | 1 | 0 | 0 |
| 72. | The Signature Stamp Custodian is responsible for signing the cheque after ensuring that it has been properly prepared. The Signature Stamp Custodian verifies the details to ensure that: (9.4.3) | |||
| 72.1 The cheque details agree with the original payment requisition | 1 | 0 | 0 | |
| 72.2 The cheque form number input into SPS agrees with the actual cheque form used | 1 | 0 | 0 | |
| 72.3 In the case of a replacement cheque, compares the cheque details with the SPS advice notice provided by PWGSC and confirms that the replacement has been approved by the appropriate departmental officer | 1 | 0 | 0 | |
| 72.4 When applicable, the appropriate legal form(s) PWGSC 535, 536, 540 or 546-3 or written request has been completed | 1 | 0 | 0 | |
| 73. | Legal forms and written requests are kept for a period of six (6) years. (9.4.3) | 1 | 0 | 0 |
| 74. | Signature Stamp Custodian destroys the signature stamps by cutting them up by making two horizontal cuts through the signature and four vertical cuts through each signature stamp.(9.6.4) | 1 | 0 | 0 |
| 75. | An independent employee other than the Signature Stamp Custodian or the Alternate Signature Stamp Custodian, the Cheque Custodian or the Alternate Cheque Custodian witnesses the actual destruction.(9.6.4) | 1 | 0 | 0 |
| 76. | A record of destruction is completed when the signature stamps are destroyed.(9.6.4) | 1 | 0 | 0 |
| 77. | The record is completed and signed by the Signature Stamp Custodian and the witness.(9.6.4) | 1 | 0 | 0 |
| 78. | The record of destruction is sent to Payment Standards Division.(9.6.4) | 1 | 0 | 0 |
| 79. | The Signature Stamp Custodian reports any loss, shortage, theft or unauthorized destruction of signature stamps to Security/Investigation Unit. (9.6.1) | 0 | 0 | 1 |
| 80. | Signature stamps are not transferred to another print site upon closure of a cheque print site.(9.13) | 0 | 0 | 1 |
| 81. | The closing cheque print site destroys all used signature stamps.(9.13) | 0 | 0 | 1 |
| 82. | A record of destruction is sent to Payment Standards Division upon closure of a site.(9.13) | 0 | 0 | 1 |
| 83. | All new signature stamps are returned to Payment Standards Division upon closure of a site.(9.13) | 0 | 0 | 1 |
| 84. | Every cheque issued bears: [3 (1)] | Outside Scope | ||
| 84.1 the signature of the Receiver General or a signing officer | ||||
| 84.2 the signature of the Deputy Receiver General or a signing officer | ||||
| 84.3 the name of the payee | ||||
| 84.4 a specified amount | ||||
| 84.5 no alteration in its amount or in the name of the payee | ||||
| 85. | Every cheque issued bears the date of: [3 (2)] | |||
| 85.1 The day on which it is issued | ||||
| 85.2 The day on which the payment in respect of which it is issued is due, or | ||||
| 85.3 The day on which that payment is to be made | ||||
| 86. | Where the Receiver General authorizes the signing of cheques by the use of equipment capable of reproducing the signatures of the persons referred to in paragraph [3 (1)], such cheques are signed in that manner. [4] | |||
| Security Personnel | ||||
| 87. | All personnel with access to blank cheque forms and to signature stamps have (at least) enhanced reliability. (9.2.1) | 1 | 0 | 0 |
| 88. | The Security/Investigation Unit directs the investigation to the police or RCMP in the following cases related to cheque stock: | |||
| 88.1 An apparent shortage in receipt of blank cheque forms (9.3.3) | 0 | 0 | 1 | |
| 88.2 Any discrepancies in monthly stock counts (9.5.2) | 0 | 0 | 1 | |
| 88.3 Any discrepancies in official stocktaking (9.5.3) | 0 | 0 | 1 | |
| 88.4 Any loss, shortage, theft or unauthorized destruction (9.6.1) | 0 | 0 | 1 | |
| 89. | The Security/Investigation Unit reports the details of the case to the Manager of Payment Standards Division, PWGSC in the following cases related to cheque stock: | |||
| 89.1 An apparent shortage in receipt of blank cheque forms (9.3.3) | 0 | 0 | 1 | |
| 89.2 Any discrepancies in monthly stock counts (9.5.2) | 0 | 0 | 1 | |
| 89.3 Any discrepancies in official stocktaking (9.5.3) | 0 | 0 | 1 | |
| 89.4 Any loss, shortage, theft or unauthorized destruction (9.6.1) | 0 | 0 | 1 | |
| 90. | The Security/Investigation Unit advises the Director, Fraud Awareness and Investigation Directorate (FAID) PWGSC in the following cases related to cheque stock: | |||
| 90.1 Any apparent shortage in receipt of blank cheque forms (9.3.3) | 0 | 0 | 1 | |
| 90.2 Any discrepancies in monthly stock counts (9.5.2) | 0 | 0 | 1 | |
| 90.3 Any discrepancies in official stocktaking (9.5.3) | 0 | 0 | 1 | |
| 90.4 Any loss, shortage, theft or unauthorized destruction (9.6.1) | 0 | 0 | 1 | |
| 91. | The Security/Investigation Unit keeps the Manager, Payment Standards Division and the Director, Fraud Awareness and Investigation Directorate briefed on the ongoing status of the investigation, as well as its resolution, in the following cases: | |||
| 91.1 Any discrepancies in monthly stock counts (9.5.2) | 0 | 0 | 1 | |
| 91.2 Any discrepancies in official stocktaking (9.5.3) | 0 | 0 | 1 | |
| 91.3 Any loss, shortage, theft or unauthorized destruction (9.6.1) | 0 | 0 | 1 | |
| 92. | The Security/Investigation Unit directs the investigation of loss, theft or unauthorized destruction of stamps to the local police or RCMP.(9.6.1) | 0 | 0 | 1 |
| 93. | The Security/Investigation Unit reports the details of any loss, shortage, theft or unauthorized destruction of signature stamps to the Manager, Payment Standards Division and the Director, Fraud Awareness and Investigation Directorate. (9.6.1) | 0 | 0 | 1 |
| 94. | Security/Investigation Unit keeps the Manager, Payment Standards Division and the Director, Fraud Awareness and Investigation Directorate informed of the ongoing investigation, as well as its resolution, related to loss of signature stamp.(9.6.1 | 0 | 0 | 1 |
| Audit Criteria Total: 124 | 61 | 0 | 63 | |
*Areas shaded in grey were outside the scope of the audit - while they relate to priority payments they are not part of a print site inspection.
The print-site for Priority Payments is operated in full compliance with the Receiver General Directives and the Chief Financial Officer can now provide the required attestation to Public Works and Government Services Canada.
To determine whether the print-site was operated in compliance with the Receiver General Directive.
The Print Site should adhere to all aspects of the Receiver General Directive. A complete listing of the elements covered in the print site inspection is included with the results in the Observations section of the report.
The audit was limited to an on-site inspection of the print site in DFAIT. It did not include a transactional review of priority payments issued by DFAIT and it did not include testing of controls not directly related to the print site.
Planning: June 2-6, 2008
Field work: July 2-4, 2008
Draft report July 11, 2008
Final report July 18, 2008
*The time frames for conducting the inspection were delayed at the request of management due to holiday schedules. The inspection was conducted on October 21, 2008.
The print-site manager was apprised of any issues of non-compliance at the completion of the inspection. A draft internal audit report was prepared and discussed with the print-site manager as well as the Chief Financial Officer. Management response and management action plans were not included in the final report because no audit recommendations were made.
1Receiver General Directive 1999-8R1, "Printing Priority Receiver General Cheques at Departmental Sites"- Procedures for Financial Information Strategy (FIS) Compliant Departments", Section 5.0
2Treasury Board Secretariat, Policy on Control of Receiver General Cheques, Chapter 2-13, Appendix A
Office of the Chief Audit Executive
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