An audit of the Political, Economic Reporting and Public Affairs (PERPA), International Business Development (IBD), Consular and Administration Programs was conducted in Dublin during the period October 17 to 22, 2002. An audit was last conducted in March 1994.
The Mission is well managed with structures in place that are providing appropriate direction, pro-active planning and good communications. The Head of Mission (HOM) is involved in all Programs and providing support that is appreciated by staff. Staff in the Mission are committed and enthusiastic and morale is good.
The General Relations (GR) Program is productively engaged in monitoring European affairs and the Northern Ireland peace process as well as other issues of interest. The Program Manager, in conjunction with the HOM is prioritizing Program activities and renewing Public Affairs efforts.
The IBD Program is well managed and operating as a cohesive unit with a team approach instilled by the Senior Trade Commissioner. Efforts are underway to focus on areas where results can be maximized. This will require the Program to move away from traditional missions and events to more targeted trade and investment activities and to develop a measurement capability to assess results.
The Consular Program operates very effectively, managed by the GR Program Manager. A reduction in the hours the office is open to the public would allow staff to catch up on backlogs. As well, monthly passport reconciliations signed off by the Program Manager are required.
The Administration Program is well managed by a MAO. Major challenges facing the Mission are a possible Chancery relocation that requires immediate attention, and the future of the Official Residence. A successor needs to be considered in terms of replacement by a Locally-Engaged Staff (LES) or a Canada-Based Staff (CBS).
A total of 31 audit recommendations are raised in the report of which 28 are addressed to the Mission and 3 are addressed to Headquarters (HQ). Management has responded to each recommendation indicating action already taken or decisions made, as well as future action. Of the 31 recommendations, management has stated that 21 recommendations have been implemented. For each of the remaining 10 recommendations, management has indicated the initiatives in progress or the intended future action.
* Filled by 2 half-time staff
|Operating Budget (N001)||$881,905|
|LES Salaries (N012)||597,765|
|CBS Overtime (N011)||11,000|