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I need to recruit team members for a intercultural project abroad - Case Study 1

Project Story

Every three years, the Sûreté du Québec selects one of its officers to work in Paris as a strategic advisor in public security. The officer's mandate is to facilitate the exchange of expertise between Quebec and European police officers.

Challenge

The officer representing the Sûreté du Québec promotes close cooperation between the Quebec and European policing communities. Because of their central role, it is crucial to choose an interculturally effective candidate. The challenge of working in an intercultural environment is compounded by having to work in an unfamiliar organizational system.

Solution

The Sûreté du Québec relied on the Centre for Intercultural Learning's expertise for support in its staff assessment and selection process. The Centre's Behavioural-Based Interview evaluated candidates on competencies that are critical for intercultural effectiveness.

Results

The Centre for Intercultural Learning provides support to the Sûreté du Québec by helping to select the most effective candidate while reducing the costs and risks associated with an international mission.

"The expertise of the Centre for Intercultural Learning allowed us to select the best candidates to work internationally and contributed to the success of our activities in Europe."

Claude Levac, Directeur des relations internationales et du protocole Sûreté du Québec

Service: Behavioural Based Interviewing (BBI)

The BBI utilizes an in-depth interview approach to accurately assess the suitability of candidates for international assignments based on seven key intercultural competencies.

For more details on Behavioural Based Interviewing