Contact Us
Export and Import Controls - Mailing Address
Trade Controls and Technical Barriers Bureau
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2
Export Import Controls System (EICS) – Help Desk
1-877-808-8838; 613-944-1265 or via e-mail to eics.scei@international.gc.ca
Export Controls On-Line (EXCOL) – Help Desk
1-877-808-8838; 613-944-1265 or via e-mail to excol-ceed.TIA@international.gc.ca
Strategic and Military Goods and Technology & U.S.-Origin Goods and Technology – General Enquiries
Telephone: 613-996-2387
Facsimile: 613-996-9933
Email: TIE.reception@international.gc.ca
Softwood Lumber & Logs– General Enquiries
Telephone: 613-944-2168
Facsimile: 613-944-8950
Email: softwood.boisdoeuvre@international.gc.ca
Non-Strategic Goods (Agricultural Products, Clothing and Textiles, Steel) – General Enquiries
Telephone: 613-996-3711
Facsimile: 613-996-0612 / 613-995-5137
Email: tic@international.gc.ca
Agricultural Products – Specific Enquiries
- Beef and Veal
- Broiler Hatching Eggs and Chicks
- Chicken and Chicken Products
- Dairy Products – Butter & fats, Powdered Whey, Specialty Creams
- Dairy Products – Cheese, Ice Cream, Milk Protein Substances, Products of Natural Milk Constituents, Yogurt, others
- Eggs and Egg Products
- Import for Re-Export Program (IREP)
- Margarine
- Peanut Butter for Export to the United States
- Sugar and Sugar Containing Products for Export to the United States
- Turkey and Turkey Products
- Wheat, Barley, and their Products
Clothing & Textiles – Specific Enquiries (NAFTA Tariff Preference Levels - TPLs)
TPL Manager: Soundiata Ouedraogo
Telephone: 613-992-6464
Email: Soundiata.Ouedraogo@international.gc.ca
Permit Officer: Monica Monaghan
Telephone: 613-944-1804
Email: Monica.Monaghan@international.gc.ca
Facsimile: 613-995-5137
Steel Products – Specific Enquiries
Manager: Louis Gionet
Telephone: 613-944-1805
Email: Louis.Gionet@international.gc.ca
Permit Officer: Monica Monaghan
Telephone: 613-944-1804
Email: Monica.Monaghan@international.gc.ca