Contact Us

Export Import Controls System (EICS) – Help Desk

1-877-808-8838; 613-944-1265 or via e-mail to eics.scei@international.gc.ca

Export Controls On-Line (EXCOL) – Help Desk

1-877-808-8838; 613-944-1265 or via e-mail to excol-ceed.TIA@international.gc.ca

Strategic and Military Goods and Technology & U.S.-Origin Goods and Technology

General Enquiries

Telephone: 613-996-2387
Facsimile: 613-996-9933
Email:TIE.reception@international.gc.ca

Mailing Address

Export Controls Division (TIE)
Trade Controls Bureau (TID)
Foreign Affairs, Trade and Development Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Softwood Lumber & Logs

General Enquiries

Telephone: 613-944-2168
Facsimile: 613-944-8950
Email:softwood.boisdoeuvre@international.gc.ca

Mailing Address

Softwood Lumber Controls Division (TNC)
Trade Controls Bureau (TID)
Foreign Affairs, Trade and Development Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Non-Strategic Goods (Agricultural Products, Clothing and Textiles, Steel)

General Enquiries

Telephone: 613-996-3711
Facsimile: 613-996-0612 / 613-995-5137
Email:tic@international.gc.ca

Mailing Address

Trade Controls Policy Division (TIC)
Trade Controls Bureau (TID)
Foreign Affairs, Trade and Development Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Agricultural Products – Specific Enquiries

Clothing & Textiles – Specific Enquiries (NAFTA Tariff Preference Levels - TPLs)

TPL Manager: Soundiata Ouedraogo
Telephone: 613-992-6464
Email: Soundiata.Ouedraogo@international.gc.ca

Permit Officer: Monica Monaghan
Telephone: 613-944-1808
Email: Monica.Monaghan@international.gc.ca
Facsimile: 613-995-5137

Steel Products – Specific Enquiries

Manager: Louis Gionet
Telephone: 613-944-1805
Email: Louis.Gionet@international.gc.ca

Permit Officer: Monica Monaghan
Telephone: 613-944-1808
Email: Monica.Monaghan@international.gc.ca