EXCOL users are either “Recognized” or “Non Recognized”. By default, users are Non Recognized, with the option to register and become recognized. All clients are able to submit the following online:
You must register with the Trade Controls and Technical Barriers Bureau (TID), and will be assigned an EIPA file number (formerly EICB business number). Companies can register once for all staff requiring EXCOL access, using this process:
A representative of the company must be selected to oversee the registration. This Company Officer will have to notify EXCOL Administration of additions and removals of individuals' access.
The EXCOL Recognized Business form is used to create/update the Business account with TID. It lists the users, and is signed by an officer of the company, approving those users. This form is required to establish the EXCOL business account, before users can be added, and is required even if there is only one person involved. If you don't know the EIPA file number, just leave it blank.
Each person who needs to login must also complete a Recognized User form, including a single proprietor or individual. The Recognized User form bears the person's signature, attesting that (a) they understand the rules regarding the Access Code and the electronic submissions, and (b) they consent to the collection, retention and sharing of the personal information required for the EXCOL account.
Please click these links to view and print Recognized User and Recognized Business forms. Even if there is only one person, both forms are still required. The completed and signed forms should be returned by Fax 613-992-9397, mail or courier to this address:
Administration and Technology Services Division (TIA)
Trade Controls and Technical Barriers Bureau
Foreign Affairs & International Trade Canada
125 Sussex Drive,
EXCOL provides secure on-line access using the Government of Canada Key (GCKey). The GCKey is not part of the EXCOL application, and is created separately. The GCKey belongs to you and you alone, and must not be shared with anyone else. It is a security device that allows you personally to access various federal Government on-line services in addition to EXCOL. Please see the GCKey Frequently Asked Questions web page.
Once your form has been processed, you will receive an email from firstname.lastname@example.org which contains a link for completing your enrolment on-line, an Access Code, and other required information.
1. PLEASE BEGIN by clicking the link in the email. This will take you to the EXCOL website.
2. After selecting your preferred language, click <EXCOL Enrolment> in the left-hand menu.
3. Read the <EXCOL Enrolment > page, and click the <Login & Continue with Enrolment> link at the bottom of the page. This will take you to the Access My Excol Account page.
4. Read the Access My EXCOL Account page and click the <GCKey Log In> button at the bottom of the page.
5. Click on <Register> in the left hand margin. To create your GCKey, you must first click the <I accept> button on the Terms and Conditions of Use page.
6. Fill out your registration information and click <Continue>.Click <Continue> on the <GCKey Registration Complete> page.
7. You should now be directed to the <EXCOL Enrolment> page where you use the information from the email. Click on <Enrol NOW!> button when you have filled the appropriate fields. After this final step of the enrolment, your GCKey will be associated with your EXCOL account.
8. EXCOL will launch, and your name will appear in the upper right corner. The next time you use EXCOL, you simply login.
Note: This office does not support the GCKey capability. You will need to call the GCKey Help Desk at 1-855-438-1102 if there are problems with the login.