About Us

The Office of the Extractive Sector Corporate Social Responsibility (CSR) Counsellor is a resource that people can draw on to reduce and to constructively resolve conflict between project-affected communities and Canadian extractive sector companies outside of Canada.

The Office was set up as part of the Government of Canada’s CSR Strategy for the Canadian International Extractive Sector.

The CSR Strategy is designed to improve the competitiveness of Canadian international extractive sector companies by enhancing their ability to manage social and environmental risks. The Office of the CSR Counsellor has an advisory role, and a dispute resolution role. Our advisory work focuses on implementation of the voluntary performance standards endorsed in the CSR Strategy, and dispute reduction and prevention.

Our dispute resolution mechanism, called the Review Process, promotes dispute resolution through dialogue and joint problem-solving between Canadian companies and people directly affected by extractive projects overseas. Issues to be resolved must be connected with the endorsed performance standards.

The endorsed performance standards in the CSR Strategy are:

The performance standards are quite broad, and cover topics such as biodiversity, resettlement, labour rights, security and environmental management.

Please note that Canada’s National Contact Point (NCP) remains the primary authority with respect to the OECD Guidelines for Multinational Enterprises. For more information, go to the Relationship with Canada’s National Contact Point page of our website.