Procedures for the replacement of lost or stolen identity cards
Circular Note No. XDC-1404 of June 26, 2000
Most recent date of change: March 22, 2017
The Department of Foreign Affairs and International Trade (Office of Protocol) presents its compliments to Their Excellencies the Heads of Diplomatic Missions and notified Chargés d’Affaires, a.i. accredited to Canada, Heads of International Organizations and other Offices established in Canada and has the honour to inform them of the procedures which must be followed when an identity card has been lost or stolen.
The Department wishes to advise Missions, Organizations and Offices that accredited personnel are required to report the loss or theft of an identity card to the local police as soon as the disappearance has been discovered. The identity card issued by the Department is the matching document to the acceptance which is placed in the passport. The card is used as official identification and may provide provincial sales tax exemption to eligible personnel therefore it is very important that the loss or theft is reported immediately. The loss or theft should be reported to the local police responsible for the jurisdiction where the loss or theft occurred, after which an officer will provide a report number to the individual.
In municipalities (such as Ottawa) where such reports may be made on-line or by telephone, it may be possible to obtain the required file police number without having to attend a police station in person. Please consult the local police service where the loss occurred to confirm whether this service is available.
Following this step, an application for the replacement of the identity card must be sent as soon as possible to the Department by submitting the following documents:
- A note from the Mission/letter from the Organization or Office requesting replacement of the lost or stolen identity card.
- Report of Lost of Identity Card (Form EXT-12) completed and signed by the Head of Mission/Organization/Office.
Processing of an application may take up to 15 working days at which time the Department will issue the individual a new acceptance and matching identity card.
Moreover, the Department is required to report the loss or theft of all identity cards to Canada Customs and Revenue Agency.
The Department of Foreign Affairs and International Trade (Office of Protocol) avails itself of this opportunity to renew to Their Excellencies the Heads of Diplomatic Missions and notified Chargés d’affaires, a.i. accredited to Canada, and to the Heads of International Organizations and other offices established in Canada, the assurances of its highest consideration.
OTTAWA, June 26, 2000
- Date Modified: