Canada's National Contact Point (NCP) for the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises (MNEs)

Canada's NCP is an interdepartmental committee chaired by Global Affairs Canada (GAC). The role of the NCP is to promote awareness of the OECD Guidelines for MNEs (updated in 2011) as they relate to the social, economic and environmental impacts of their activities on the societies in which they work. The NCP will offer a forum for discussion and assist the business community, employee organisations and other parties concerned to contribute to the resolution of issues that arise relating to implementation of the Guidelines in specific instances through dialogue-facilitation.

About the Guidelines

Through international direct investment, MNEs bring substantial benefits to home and host countries in the form of productive capital, managerial and technological know-how, job creation and tax revenues. At the same time, public concerns exist about the social, economic and environmental impacts of MNE activities on the societies in which they operate.

The OECD Guidelines for MNEs address these concerns by providing recommendations on voluntary principles and standards for responsible business conduct, consistent with domestic and international laws. The Guidelines represent the only multilaterally-endorsed comprehensive code of conduct that 46 countries have committed to promote. The Guidelines address public concerns about the social, economic and environmental impacts of MNE activities on the societies in which they work (including and beyond OECD area) and provide an important framework for business in advancing Responsible Business Conduct (RBC).

Although endorsed by adhering Governments, the Guidelines are voluntary and are not intended to override local laws and legislation. The Guidelines are not intended to introduce differences of treatment between MNEs and domestic enterprises – they reflect good practice for all.

The Guidelines are an integral part of the OECD Declaration on International Investment and Multinational Enterprises which also include elements directed at Governments to:

  • accord national treatment to foreign-owned enterprises;
  • promote cooperation among governments regarding incentives to attract international investment; and
  • minimize conflicting requirements for MNEs.

MNEs recognize the value of adopting management strategies that promote responsible conduct as well as aligning their business objectives with community values.

Dialogue Facilitation - Procedure for Request for Review

The paper “The Role of the NCP in Helping to Resolve Issues” outlines the approach Canada's National Contact Point takes in helping to resolve issues that arise in relation to the Guidelines.

The Procedures Guide for Canada's NCP for the OECD Guidelines for MNEs outline the process that Canada’s National Contact Point will follow when receiving a request for review of a specific instance under the OECD Guidelines for Multinational Enterprises.

Engagement in Good Faith in the NCP Process and Possible Consequences

While participation in the NCP mechanism remains voluntary, actions or decisions by either party that do not reflect participation in good faith in an NCP dispute resolution process will be made public in the NCP Final Statement and will have consequences.

The NCP expects all parties to a case, be it the company or the notifier filing the complaint, to behave in good faith during the proceedings. Good faith behaviour in this context includes responding in a timely fashion, maintaining confidentiality, not misrepresenting the process, not threatening or taking reprisals against parties involved in the procedure, and genuinely engaging in the procedures with a view to finding a solution to the issues raised.  Behaviours such as breaching confidentiality or issuing threats, on the part of either party, will lead to the NCP putting an end to the process. Undertaking public campaigns related to a case during the proceedings is considered a confidentiality breach.

There are consequences if Canadian companies do not participate, or do not engage in good faith, in the NCP dispute resolution process. Consequences are withdrawal of Government of Canada trade advocacy support abroad.  Further, non-participation or the lack of good faith participation will also be taken into account in the Corporate Social Responsibility-related evaluation and due diligence conducted by the Government of Canada’s financing crown corporation, Export Development Canada, in its consideration of the availability of financing or other support.

Annual Reports

In addition, the OECD publishes Annual Reports on the OECD Guidelines for MNEs.

NCP Statements

Other Related Documents

Stakeholder Engagement

Canada’s NCP is responsible for promoting awareness of the OECD Guidelines through stakeholder engagement and outreach activities. GAC hosts an annual information session on the OECD Guidelines for MNEs bringing together a variety of stakeholders such as industry, civil society, industry associations and Government of Canada representatives.

Canadian Social Partners for the OECD Guidelines for MNEs

Canadian Social Partners for the OECD Guidelines for MNEs (Business and Labour)

Canada’s Social Partners are the Canadian links to the OECD Social Partners, the Business and Industry Advisory Committee (BIAC) and the Trade Union Advisory Committee (TUAC). These advisory bodies contribute to most areas of OECD work through policy dialogue and consultations.

NCP Structure

Canada's NCP is an interdepartmental committee chaired by GAC. For more information on its structure, please see the Terms of Reference.


Canada's NCP can be reached by:

Tel: 343-203-2341
Fax: 613-944-1574

You can also consult: