Authentication of Documents Status Request Form

Please note that documents sent by regular mail or from overseas may take significantly longer to receive.

If you have not received your documents 15 working days after we have received them, you may proceed to fill out the form below to request an update on the status of your documents.

In order for us to better assist you in locating your documents, please respond to the five questions below.

An asterisk (*) indicates a mandatory field.

Authentication of Documents Status Request Form
Fields marked with an * are mandatory.


Please Note: Provision of the information requested on this form is voluntary. We will use your personal information only to help us reply to your request.

Your personal information is protected under the federal Privacy Act, which states that you have the right to access your personal information and request changes to incorrect information. For more information on privacy issues and the Privacy Act in general, consult the Office of the Privacy Commissioner Website or call 1-800-282-1376.

The electronic transmission of this information is not secure and sensitive personal information, such as your Personal Identification Number (PIN) or your Social Insurance Number (SIN), should not be included in your message.