Enquiry Service - On line Form

Important: For reasons of security and privacy, we ask you not to send us any sensitive personal information, such as your social insurance number or departmentally assigned case or file numbers. We would also like you to be aware that we cannot forward email on your behalf. If you require a response, please provide a valid email address.

Personal information must not be included in the free-text field. When completing this field, you are encouraged to make fact-based statements that do not include your personal information, including your views and personal opinions of another individual. For your information, personal information is defined as any information about an identifiable individual. For additional details on the definition of personal information, please refer to Section 3 of the Privacy Act.

Please Note: Completing and sending this form will submit a message to the Enquiries Service at Foreign Affairs, Trade and Development Canada. We regret that we cannot respond to questions regarding visas, study permits, work permits or immigration. If you need information about these subjects, you should contact Citizenship and Immigration Canada. If you are in Canada, please call the Citizenship and Immigration hotline at 1-888-242-2100.

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