Risk-Based Audit Plan 2016-2019

September 2016

Table of Contents

Introduction

The Treasury Board Policy on Internal Audit seeks to contribute to the improvement of public sector management by ensuring a strong, credible, effective and sustainable internal audit function within departments as well as government-wide. In response to this requirement, Global Affairs Canada has developed this three-year Risk-Based Audit Plan. This plan details the assurance and advisory services that the Office of the Chief Audit Executive will provide, independent of line management, to sustain a strong, credible internal audit regime that contributes directly to sound risk management, control and governance.

The mandate of Global Affairs CanadaFootnote 1 is to manage Canada's diplomatic and consular relations, to encourage the country's international trade and to lead Canada’s international development and humanitarian assistance. Global Affairs Canada was renamed in 2015 from the Department of Foreign Affairs, Trade and Development which brought together the portfolios of Foreign Affairs, Trade and Development under a single organization for greater cohesion in conducting Canada’s external affairs.Footnote 2

The Department administers a broad array of funding programs to protect Canadians and advance Canada’s priorities, interests and leadership abroad, including funding to international organizations. In addition, services are provided to Canadian businesses, Canadians travelling or living abroad, Canadian citizens, and foreign representatives and their dependents in Canada.

In Canada, Global Affairs Canada operates its headquarters in the National Capital Region and has regional offices in eight locations across the country. Global Affairs Canada also manages 177 missions in 109 countriesFootnote 3. These missions house departmental employees who carry out the Global Affairs Canada mandate abroad, and also 35 partner departments, agencies and co-locators. For 2016-2017, there is $5.64 billion in planned expenditures and there are currently 9,851 active Global Affairs Canada Employees, of which 6,127 are Canada Based Staff while 3,724 are Locally Engaged Staff positions at missions abroad.Footnote 4

Purpose

The Office of the Chief Audit Executive of Global Affairs Canada prepared this document for the Deputy Minister to outline the 2016-2017 to 2018-2019 Risk-Based Audit Plan (RBAP or the Plan) for the department. The Plan is designed to support the allocation of audit resources to those areas that represent the most significant risks to the achievement of Global Affairs Canada’s objectives and to respond to the requirements of the Treasury Board Policy on Internal Audit (April 1, 2012).  In considering the appropriateness of the Plan, the Deputy Minister is advised by an independent Departmental Audit Committee, comprised of four external members.

The Role and Scope of Internal Audit

Internal auditing in the Government of Canada is a professional, independent and objective appraisal function.Footnote 5 As per the Financial Administration Act, the Department is required to have an internal audit capacity, designed to add value to departmental operations by using a disciplined, evidence-based approach to assessing and improving the effectiveness of risk management, control and governance processes.

Internal audit provides oversight over management systems and practices, including emerging risks in an ever-changing environment. In order to ensure internal audit's organizational independence, the Chief Audit Executive reports directly to the Deputy Minister of Foreign Affairs who is the Department’s accounting officer. This enables the provision of independent and objective advice on performance regarding operations, safeguarding of assets, reliability and integrity of reporting and compliance with laws and policies.

The practice of internal audit at Global Affairs Canada, including the development of the RBAP, is in line with the International Professional Practices Framework from the Institute of Internal Auditors, the suite of internal audit policies from the Treasury Board, and guidance from the Office of the Comptroller General (OCG) within the Treasury Board of Canada Secretariat.

Internal audit is considered to be the third line of defence within the Department and as such plays a key role in the corporate governance structure to provide assurance in the areas of risk management, control and governance processes:

Graph 1: Three Lines of Defence - Global Affairs Canada

At Global Affairs Canada, the Executive Board provides direction to senior management by setting the organisation’s risk appetite. The Executive Board also seeks to identify the principal risks facing the organisation. Thereafter, the Executive Board assures itself on an ongoing basis that senior management is responding appropriately to these risks.

Management exercises primary ownership and responsibility for operating risk management and control. As such, management provides leadership and direction to the employees in respect of risk management, and controls the organisation’s overall risk-taking activities in relation to the agreed levels of risk.

To ensure the effectiveness of an organisation’s risk management framework, the Executive Board needs to be able to rely on adequate line functions – including monitoring and assurance functions – within the organisation. As outlined in the graph above, the Institute of Internal Auditors (IIA)Footnote 6 endorses the 'Three Lines of Defence' model as a way of explaining the relationship between these functions and as a guide to how responsibilities should be divided:

  1. First line of defence – functions that own and manage risk.
  2. Second line of defence – functions that oversee risk and compliance.
  3. Third line of defence – functions that provide independent assurance (where internal audit is situated).

1. First line of defence

Under the first line of defence, operational management has ownership, responsibility and accountability for directly assessing, controlling and mitigating risks.

2. Second line of defence

The second line of defence consists of activities covered by several components of internal governance (compliance, risk management, quality, information technology and other control functions). This line of defence monitors and facilitates the implementation of effective risk management practices by operational management and assists the risk owners in reporting adequate risk related information up and down the organisation.

3. Third line of defence

Internal audit forms the organisation’s third line of defence. An independent internal audit function will, through a risk-based approach to its work, provide assurance to the organisation’s Executive Board and senior management. This assurance will cover how effectively the organisation assesses and manages its risks and will include assurance on the effectiveness of the first and second lines of defence. It encompasses all elements of an institution’s risk management framework (from risk identification, risk assessment and response, to communication of risk related information) and all categories of organisational objectives: strategic, ethical, operational, reporting and compliance.

In addition to the provision of oversight services, the Office of the Chief Audit Executive also acts as the secretariat for the Departmental Audit Committee (DAC) which is comprised of four independent external members as well as three internal Deputy-level ex-officio members. The DAC provides objective advice and recommendations regarding the sufficiency, quality and results of assurance on the adequacy and functioning of the Department's risk management, control and governance framework and processes (including accountability and auditing systems).

Finally, the OCAE acts as the liaison between the Department and external assurance providers such as the Office of the Auditor General (OAG) and the Office of the Comptroller General (OCG).

Risk-based Audit Planning Approach

To meet the requirement of the Directive on Internal Auditing in the Government of Canada for the establishment of a multi-year plan for internal audit, the Office of the Chief Audit Executive’s (OCAE) assessment of Global Affairs Canada’s areas of risk was conducted by the OCAE’s Risk-Based Audit Plan (RBAP) project team and OCAE management and updated to ensure that internal audit resources continue to be targeted to the areas of highest risk and significance.

The engagements included in this plan were identified as a result of a comprehensive planning process, which is outlined below.

Development of the Audit Universe

The Global Affairs Canada audit universe was revised at the outset of the RBAP process in order to ensure a clear relationship with the Department’s Program Alignment Architecture (PAA) while allowing for maximum flexibility in designing engagements that target areas of risk (see Appendix A). The audit universe is comprised of auditable elements organized in two views, namely What the Department delivers (aligned with the PAA) and How it delivers. This approach includes elements at the program delivery, service delivery or internal service level, and facilitates the consideration of in-depth vertical or horizontal organization-wide engagements.

The PAA as well as the organizational chart were considered in the development of the universe as well as recognized finance, audit and IT frameworks such as COBIT and COSO.  More broadly, it is expected that Treasury Board’s new Policy on Results may entail further changes to the PAA through the creation of a Departmental Results Framework.  The OCAE will adjust the audit universe accordingly based on the outcome of this exercise.

Senior Management Consultations & Documentation Review

The RBAP process includes consultations with senior management representing key branches and areas of activity in the Department. A broad range of senior management consultations were undertaken in support of the RBAP (e.g. International Platform, Corporate Planning, Finance & IT, Inspector General, Security & Emergency Management as well as the geographic branches), all of which contributed to the development of this final version of the plan. 

The objective of the consultations was to obtain input on risk, organizational goals as well as upcoming changes and challenges in the operating environment. Senior managers were encouraged to share information on their specific areas of responsibility as well as horizontal risks across the Department, based on their experience and knowledge of operations.

An extensive review of corporate and external documents was also carried out. This included various internal and external plans, operational reports, as well as information on monitoring, performance, upcoming initiatives and priorities. The objective of this review was to gain knowledge on the internal and external operating environments.

Risk Assessment and Prioritization

A focused and structured analysis of the audit universe for operational, strategic, security, reputational and fraud risks was conducted by the OCAE using the risk assessment scale outlined below. The assessment also considered the risks identified as part of the annual corporate risk planning exercise (see Appendix B). It is important to note that estimates of materiality of programs and operations were considered in the assessment of risk (unless detailed information was not available). As the Department finalizes the merger of financial systems it is expected that information regarding materiality will become even more precise.

 
Risk LevelDescription
Very HighA major event that will require Global Affairs Canada to make large scale, long term realignment to its operations, objectives or finances.
HighA critical event that, with proper management, can be endured by Global Affairs Canada.
MediumA significant event that can be managed under normal circumstances by Global Affairs Canada. The consequences could mean that the activity could be subject to significant review or changed ways of operations.
LowAn event, the consequences of which can be absorbed through normal activity or minimal management effort.

This analysis resulted in the auditable elements being prioritized based on inherent risk and past and future assurance engagements (including internal and external audits) to provide a comprehensive base for selecting the engagements to be included in this plan.  For further detail regarding the risk assessment methodology, please refer to Appendix C.

Consideration of Other Assurance Provider Activities

Further to the OCAE’s role as liaison between the Department and external assurance providers such as the OAG and OCG, the OCAE aims to coordinate its risk-based audit planning activities with these entities with a view to 1) ensuring audit coverage of high risk areas and 2) to minimize overlap and duplication, thus reducing the audit burden on auditees. 

Three Year Risk-based Audit Plan

This section presents an overview of the Global Affairs Canada 2016-2017 to 2018-2019 Risk-Based Audit Plan. 

 
Year 1 2016-2017Year 2 2017-2018Year 3 2018-2019
2015-2016 Carry Over Engagements
  1. Maternal, Newborn and Child Health (1.0)
  2. Preliminary Survey of Human Resources Administrative Processes (0.75)
  3. Canada Fund for Local Initiatives (0.75)
  4. Special Project – Data Analytics Pilot – Telecommunication Devices and Acquisition Cards (0.5)
*Figures in parentheses, represent remaining portion of full audit equivalencies as of March 31, 2016 (total of three full audits remain).
New Engagements
  1. Management Practices for Selected Missions – Abuja
  2. Management Practices for Selected Missions – Algiers
  3. Management Practices for Selected Missions – New Delhi
  4. Continuous Auditing
  5. Digital Diplomacy / Social Media
  6. Security of Communications
  7. IT Security (topic to be determined) 
  8. Talent / Performance Management
  9. Business Management Offices
  10. Repayable Contributions
  11. Information Management
  12. Emergency Response
  13. CanExport Program
  14. Real Property – Lifecycle Management
  15. Occupational Health and Safety (Duty of Care)
  16. Field Support Service (FSS) Implementation
  17. Results and Delivery
  18. International Humanitarian Assistance
  19. Human Resources – Planning
  20. Peace and Stabilization Operations Program (formerly Global Peace and Security Fund)
New Engagements
  1. Management Practices at Selected Missions (additional missions tbd)
  2. Continuous Auditing
  3. International Banking
  4. Grants and Contributions Monitoring and Oversight
  5. Authorized Programming Process
  6. Trade: Dispute Settlement and Litigation
  7. Development and/or humanitarian programming aspects of Canada’s response to the Middle East crises and violent extremism (Iraq, Syria, Jordan and Lebanon)
  8. Climate Change Initiatives
  9. International Development
  10. Common Service Delivery Points – Regionalization Initiative
  11. Foreign Service Directives – Follow Up
  12. Human Resources – Delivery
  13. Trade Commissioner Service
  14. Diplomacy – Bilateral/Regional/Multilateral
  15. IM/IT Governance
  16. Procurement Modernization Initiative
     
New Engagements
  1. IT Security – Access Management
  2. Physical Security
  3. Internal Controls over Financial Reporting
  4. Grants and Contributions Management Framework
  5. Grants and Contributions – System Consolidation
  6. Human Resources – Data Integrity
  7. OCG Audit of Business Continuity Planning
  8. Business Continuity Planning
  9. International Education Strategy (TB Sub Commitment)
  10. Continuous Auditing Strategy (Special Project)
  11. International Joint Commission
  12. Management Practices for Selected Missions – Nairobi
  13. Management Practices for Selected Missions – Moscow
  14. Management Practices for Selected Missions – Seoul

Audit Coverage

The next section and the appendices that follow describe how the RBAP addresses areas of higher risk and significance.  There is coverage of all ‘Very High’ and ‘High’ auditable entities for which it was determined that audit work is a priority during the three year period.  These entities derive from the audit universe detailed in Appendix A.

The Corporate Risk Profile is management’s point in time reflection of the most significant risks that threaten achievement of Global Affairs Canada’s objectives. The three high-level corporate risks for 2016-17 are as follows:

The OCAE seeks to ensure that these risks are covered in the planned audits as outlined in Appendix B.

In addition, and given the change in Government in 2015, the RBAP also sought to ensure coverage of the Global Affairs Canada Ministers’ mandate letters as reflected in their priorities. For a crosswalk linking these priorities to relevant planned engagements, please refer to Appendix D.

In support of the Chief Audit Executive’s annual report to the Deputy Minister and the Departmental Audit Committee, the RBAP also endeavours to address all elements of Treasury Board’s Management Accountability Framework (MAF). The table below summarizes the extent to which the elements of this framework are covered in the planned audits for 2016-2017.

 
2016-2017 Audit ProjectsPeople ManagementFinancial ManagementIntegrated Risk, Planning and PerformanceIM/IT ManagementAssets & Acquired   
Services
Security    
Management
Service Management
Ongoing
1. Maternal, Newborn and Child Health    
2. Preliminary Survey of Human Resources Administrative Processes    
3. Canada Fund for Local Initiatives    
4. Special Project – Data Analytics Pilot – Telecommunication Devices and Acquisition Cards     
2016-17
1. IT Security – Access Management     
2. Physical Security     
3. Internal Controls over Financial Reporting     
4. Grants and Contributions – System Consolidation    
5. Grants and Contributions Management Framework – Entity Level Controls     
6. Human Resources – Data Integrity   
7. OCG Audit of Business Continuity Planning    
8. Business Continuity Planning    
9. International Education Strategy    
10. Continuous Auditing Framework (Special Project)  
11. International Joint Commission      
12.-14. Management Practices at Selected Missions   

Appendix A – Global Affairs Canada Audit Universe

2016-2019 Global Affairs Canada Audit Universe
Strategic ObjectiveProgramSub-Program
1. Canada’s International Agenda1.1 Integrated Foreign Affairs, Trade and Development Policy1.1.1 International Information and Analysis
1.1.2 International Policy Advice
1.2 Diplomacy, Advocacy, and International Agreements1.2.1 Bilateral and Regional Diplomacy and Advocacy
1.2.2 Summitry and Multilateral Diplomacy and Advocacy
1.2.3 Assessed Contributions to International Organizations
1.2.4 Trade Agreements, Negotiations, Dispute Settlement and Controls
2. International Commercial and Consular Services for Canadians2.1 International Commerce2.1.1 International Business Development through Promotion of Exports and Trade in Canada and abroad
2.1.2 Foreign Direct Investment in Canada
2.1.3 International Innovation, Science and Technology
2.2 Consular Services and Emergency Management2.2.1 Consular Assistance for Canadians
2.2.2 Emergency Preparedness and Response
3. International Assistance and Poverty Alleviation3.1 International Security and Democratic Development3.1.1 International Security and Threat Reduction
3.1.2 Advancing Democracy, Human Rights, Freedom, and the Rule of Law
3.2 International Development3.2.1 Sustainable Economic Growth
3.2.2 Children and Youth, including Maternal, Newborn and Child Health
3.2.3 Food Security
3.2.4 Multisector Assistance, Social Development and Development Engagement
3.3 International Humanitarian Assistance3.3.1 Humanitarian Programming
3.3.2 Partners for Humanitarian Assistance
4. Canada’s Network Abroad4.1 Mission Network Governance, Strategic Direction and Common Services4.1.1. Management of Common Services
4.1.2 Real Property
4.1.3 Security (see 5.12)
4.1.4 Information Management / Information Technology
4.1.5 Locally Engaged Staff Supporting Other Government Departments
4.2 Management of Government of Canada Terms and Conditions of Employment Abroad4.2.1 Administration of Foreign Service Directives
4.2.2 Administration of Locally Engaged Staff Pension, Insurance and Social Security Programs
5. Internal Services5.1 Management and Oversight 
5.2 Communications 
5.3 Legal 
5.4 Human Resources ManagementFootnote 75.4.1 Organizational Design, Human Resources Planning, and Reporting
5.4.2  Job and Position Management
5.4.3 Staffing and Employee Integration
5.4.4 Total Compensation
5.4.5 Employee Performance, Learning, Development, and Recognition
5.4.6 Permanent and Temporary Separation
5.4.7 Workplace Management
5.5 Financial ManagementFootnote 85.5.1 Resource Management
5.5.2 Reporting
5.5.3 Corporate Accounting
5.5.4 Transfer Payment Programs
5.5.5 Costing
5.5.6 Internal Controls over Financial Reporting
5.6 Information Management 
5.7 Information Technology 
5.8 Real Property 
5.9 Materiel 
5.10 Acquisition 
5.11 Occupational Health and SafetyFootnote 9 
5.12 SecurityFootnote 105.12.1 Business Continuity Planning
5.12.2 Emergency Management
5.12.3 Mission Security
5.12.4 Domestic Security
5.12.5 IT Security

Appendix B – Linkage of 2016-2019 Audits to Corporate Risks

Please note that the table below lists only those audits that are linked to a given corporate riskFootnote 11.  Other planned audits may have been selected based on their risk assessment against relevant Program Alignment Architecture programs and sub-programs.

 
Audit ProjectsPersonal and Physical SecurityCyber Threats and Exfiltration of InformationEmergency Response and Business Continuity Planning
Ongoing
1. Preliminary Survey of Human Resources Administrative Processes  
2. Special Project – Data Analytics Pilot – Telecommunication Devices and Acquisition Cards  
2016-2017
1. IT Security   
2. Physical Security  
3. Business Continuity Planning  
4. OCG and Internal Audits of Business Continuity Planning  
5. Management Practices for Selected Missions
2017-2018
1. Management Practices at Select Missions
2. Digital Diplomacy / Social Media  
3. Security of Communications 
4. IT Security (topic to be determined)  
5. Business Management Offices  
6. Information Management 
7. Emergency Response  
8. Real Property – Lifecycle Management  
9. Occupational Health and Safety  
10. Field Support Service Implementation  
2018-2019
1. Management Practices for Selected Missions
2. International Banking 
3. Common Service Delivery Points – Regionalization Initiative 
4. IM/IT Governance 
5. Procurement Modernization Initiative  

Appendix C – Methodology for Risk Assessment and Prioritization

This table presents the impact risk factors and their weight used for assessing risk and ranking each auditable entity accordingly. Rating can range from a potential maximum of 4.0 (very high) to a minimum of 1.0 (low). The total score for each entity is a weighted sum comprised of a rating for each impact risk factor.

Risk Assessment Matrix
RatingRisk LevelDescriptionImpact Risk Factors and WeightFootnote 12
Operational (25%)Strategic (20%)Security (30%)Reputational (15%)Fraud (10%)
4Very HighA major event that will require GAC to make large scale, long term realignment to its operations, objectives or finances.Almost certain to affect the operations of the Department.Almost certain to result in serious compromise of strategic/business initiatives or removal of funding; or external events will change GAC priorities.Almost certain to affect physical and personnel security.Almost certain to result in heightened public visibility and impact on stakeholders.Almost certain to result in heightened vulnerability to fraud.
3HighA critical event that, with proper management, can be endured by GAC.Likely to affect the operations of the Department.Likely to result in serious compromise of strategic/business initiatives or removal of funding; or external events will change GAC priorities.Likely to affect physical and personnel security.Likely to result in heightened public visibility and impact on stakeholders.Likely to result in heightened vulnerability to fraud.
2MediumA significant event that can be managed under normal circumstances by GAC. The consequences could mean that the activity could be subject to significant review or changed ways of operations.Moderate chance of affecting the operations of the Department.Moderate chance of a compromise of strategic / business initiatives or removal of some funding; or external events may impact GAC priorities.Moderate chance of affecting physical and personnel security.Moderate chance of resulting in heightened public visibility and impact on stakeholders.Moderate chance of resulting in heightened vulnerability to fraud.
1LowAn event, the consequences of which can be absorbed through normal activity or minimal management effort.Limited chance of affecting the operations of the Department.Limited chance of a recoverable compromise of strategic/business initiatives or minor removal of funding; or external events may impact GAC priorities in the normal course.Limited chance of affecting physical and personnel security.Limited chance of resulting in heightened public visibility and impact on stakeholders.Limited chance of resulting in heightened vulnerability to fraud.

Appendix D – Crosswalk of Ministerial Mandate Letters to Planned Audits

The following table outlines the Risk-Based Audi Plan’s audit coverage against Global Affairs Canada’s Ministers’ mandate letters*.

Priority2016-2017 Engagements2017-2018 Engagements2018-2019 Engagements
Foreign Affairs
Reduce Impediments to Trade and Commerce (with the United States)  Trade: Dispute Settlement and Litigation
Clean Energy / Environment / Climate Change  Climate Change Initiatives
Defence and Foreign Policy / National Security Global Peace and Security Fund (Peace and Stabilization Operations) 
Public Diplomacy / Stakeholder Engagement (Canada/abroad) Digital Diplomacy / Social MediaDiplomacy – Bilateral/Regional/Multilateral
Educational and Cultural InteractionCanada Fund for Local Initiatives (2015-16 carry over)

International Education Strategy
  
International Trade
Implement / Consult on Trade Agreements Results and Delivery 
Trade and Export Strategy (promotion / investment / implementation) CanExport ProgramTrade Commissioner Service
Invest in Clean Technology / Energy  Climate Change Initiatives
International Development
Development AssistanceMaternal, Newborn and Child Health (2015-16 carry over)International Humanitarian AssistanceInternational Development

Authorized Programming Process
Governance / Human Rights Global Peace and Security Fund (Peace and Stabilization Operations)Development and/or humanitarian programming aspects of Canada’s response to the Middle East crises and violent extremism (Iraq, Syria, Jordan and Lebanon)
Development Innovation
Climate / Development Financing
  Climate Change Initiatives

*Ministerial Mandate Letters

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