Global Affairs Canada Service Performance Reporting for Fiscal Year 2020 to 2021

This report covers the 2020 to 2021 fiscal year. A fiscal year runs from April 1 to March 31.

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The Export and Import Permits Act (EIPA) governs Canada’s system of export, import and brokering controls for various goods and technology. Specific product coverage is provided in various control lists: the Import Control List, the Export Control List, the Area Control List, the Automatic Firearms Country Control List and the Brokering Control List.

The Export and Import Controls System (EICS) and the Export Controls Online (EXCOL) are web-based tools to support the application, approval and processing of permits. Further information can be found on Global Affairs Canada’s website.

As part of its ongoing commitment to providing quality client service, Global Affairs Canada has developed service standards for processing applications for export and import permits. Service standards state the level of performance that citizens can reasonably expect to receive under normal circumstances.

Applications for Export and Import Permits for Non‑Strategic Goods Automatically Processed within EICS and EXCOL

The following service standard applies to export and import permits for non-military and non‑strategic goods (such as certain agricultural products, softwood lumber and logs) that are automatically processed by EICS or EXCOL because they do not require review by a permit officer and the application is complete.

Applications for Export and Import Permits for Non‑Strategic Goods Not Automatically Processed within EICS

The following service standard applies to export and import permits for non-strategic goods (e.g. certain agricultural products, clothing and textiles) governed by the EIPA and that are not automatically processed by EICS. This routed process requires the intervention of an officer, typically to review the application for completeness and adherence to EIPA regulations and requirements, or confirm quota availability.

Applications for Exports of Military and Strategic Goods and Technology

The following service standard applies to export permits for military and strategic goods and technology, such as conventional weapons (including firearms), munitions, dual-use goods and technology, nuclear material, missiles, complete rocket systems, and chemical substances and biological agents that could lead to chemical or biological weapons, as well as global navigation satellite systems, propulsion and space-related equipment.

Applications for Imports of Military and Strategic Goods and Technology

The following service standard applies to import permits for military and strategic goods and technology, such as small arms, large-calibre armaments, tanks and other self-propelled guns, bombs, rockets and missiles, and toxic chemicals and precursors under the Chemical Weapons Convention.

Applications for International Import Certificates

The following service standard applies specifically to the International Import Certificate, which is an end-use assurance document that formally recognizes that the Government of Canada is aware of, and has no immediate objections to, the proposed import of specific goods to Canada by the stated importer, for the stated end-use and end-user. The International Import Certificate does not authorize the import of goods into Canada. It is meant to allow a foreign supplier to obtain the approvals it needs from its own government to allow the export of goods or technology to Canada, most notably munitions and strategic goods.

Applications for Log Export Permits

The following service standard applies specifically to the issuance of export permits for logs from any type of land in Canada (e.g. provincial Crown land, federal Crown land, private lands, parks and reserves). A log export permit is required for the export of logs of all kinds of wood from Canada to all destinations.

Applications for Softwood Lumber Permits

The following service standard applies to the issuance of export permits for certain softwood lumber products first manufactured in any province or territory of Canada and destined for the United States.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.

Contact

Matthew Willis
Deputy Director
Regulatory Affairs and Litigation Support Unit
Corporate Secretariat
Global Affairs Canada
125 Sussex Drive,
Ottawa, Ontario, K1A 0G2
(613) 286-7894
matthew.willis@international.gc.ca

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