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Courses offered by the Canadian Foreign Service Institute

The Canadian Foreign Service Institute offers a range of courses that you can search by category in the Course catalogue below.

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CategoryTitleCourse catalogue
Foreign Policy and DiplomacyAdvancing Human Rights Internationally: Complex Issues and Cases

Advancing Human Rights Internationally: Complex Issues and Cases

Category: Foreign Policy and Diplomacy

The course presents Canada’s current international human rights priorities and how Canada actively promotes and protects human rights in the field.

What will I learn?

This course will help you:

  • discuss the complexity of a number of current human right issues
  • describe how the department engages in multifaceted and challenging human rights files
  • explore specific multilateral systems that deals with human rights
  • address human rights matters encountered in departmental work

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012306

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyAdvancing Human Rights Internationally: Essential Briefing

Advancing Human Rights Internationally: Essential Briefing

Category: Foreign Policy and Diplomacy

This course is designed for officers going on posting or involved in human rights files. While the course is aimed at Foreign Policy and Diplomacy Service officers, trade commissioners as well as consular and development officers are strongly encouraged to attend.

What will I learn?

This course will help you:

  • identify Canada's human rights priorities
  • use Canada's Human Rights Defenders Guidelines
  • prepare Canada's annual human rights reports
  • prepare Canada's Universal Periodic Review recommendations
  • describe the role of civil society

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012313

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyAdvocacy and Digital Engagement for Officers Going Abroad

Advocacy and Digital Engagement for Officers Going Abroad

Category: Foreign Policy and Diplomacy

This course is designed to help outgoing officers plan, fund, coordinate, and execute effective (online and offline) advocacy initiatives and campaigns. The course is open to employees who will be responsible for, or involved in mission advocacy planning and delivery.

What will I learn?

This course will help you:

  • develop mission specific activities aligned with priorities
  • report activities using the Advocacy Planning Methodology
  • identify audiences and deliver messages using appropriate tools

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017846

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesAfrica at the Crossroads: Politics, Security, Development and Trade

Africa at the Crossroads: Politics, Security, Development and Trade

Category: Geographic Regions and Countries

This course is designed to familiarize participants with political, trade and development issues in Africa. The course aims to provide relevant background and position participants to understand Canada's role in Africa and to better defend or promote Canadian interests in the region.

What will I learn?

This course will help you:

  • describe political, trade and development trends in Africa
  • explain how Canada and different African countries interact
  • identify key topics of relevance to Canada and Africa

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017386

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesApplying Gender-Based Analysis Plus in the Policy Environment

Applying Gender-Based Analysis Plus in the Policy Environment

Category: Government Priorities

The course offers an introduction to Gender-Based Analysis plus (GBA+) applied to policy work as a means for advancing Canada’s Feminist Foreign Policy, Feminist International Assistance Policy and Inclusive Approach to Trade. It demonstrates the importance of GBA+ in ensuring contextual evidence supports policy making and provides participants with the opportunity to learn practical skills to deliver on Canada’s diplomatic, international assistance and trade agendas.

What will I learn?

This course will help you:

  • understand the role of GBA+ in policy work to advance Canada’s feminist approach
  • demonstrate a results-based approach to policy work
  • apply GBA+ in policy work to address contextual challenges
  • address specific contextual challenges and opportunities through policy work

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028139

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionBest Practices in Economic Reporting

Best Practices in Economic Reporting

Category: Trade Policy and Promotion

Employees whose work includes reporting on economic issues can benefit from a primer/refresher course in economics. This is particularly true for employees taking up posts abroad that have economic reporting responsibilities, or those seeking such posts.

What will I learn?

This course will help you:

  • discuss strategies and data sources for information gathering and analysis
  • examine how certain economic developments relate to Canadian interests
  • analyze the significance of key economic indicators and policy levers
  • draft economic reports, focusing on the links to Canadian interests

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012308

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessBias Awareness for an Inclusive Environment

Bias Awareness for an Inclusive Environment

Category: Intercultural Effectiveness

Understanding and addressing unconscious bias biases are powerful and often outside of our awareness. Implicit biases may be associated with stereotyping and discrimination and they can be a barrier to creating an inclusive environment. This course addresses questions of unconscious or implicit bias to help ensure that your work environment is a respectful and inclusive one.

What will I learn?

The course will help you:

  • understand the key concepts related to unconscious bias
  • recognize the role of the brain in bias and perception of power
  • apply a simple model for understanding and assessing the behaviour of people and groups
  • consider behaviour as it relates to change, timelines, hierarchy, team dynamics and performance management
  • explore good practices to address unconscious bias

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Foreign Policy and DiplomacyBilateral Negotiations

Bilateral Negotiations

Category: Foreign Policy and Diplomacy

This course is designed to provide participants with the knowledge and skills necessary to conduct different types of negotiation and to develop an effective negotiation plan in a bilateral context. They will acquire the skills needed to initiate, conduct and conclude mutually satisfactory negotiations, and get practice in the use and recognition of strategies and tactics in negotiation.

What will I learn?

This course will help you:

  • undertake the various stages of the negotiating process
  • develop appropriate positions for Canada based on negotiating mandates
  • estimate the parameters of a zone of potential agreement in the negotiations
  • develop strategic and tactical plans for negotiating

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012309

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesCanada-United States Relations

Canada-United States Relations

Category: Geographic Regions and Countries

This course will provide participants with an understanding of the breadth and complexity of Canada-United States relations set against the backdrop of the priority that the Government of Canada gives to its relations with the United States in its foreign policy, as well as the challenges and current issues it faces in the management of the relationship.

What will I learn?

This course will help you:

  • describe the United States public policy process
  • gain a basic understanding of the intertwining of Canada and the United States during their respective history and development
  • evaluate the ways in which the United States public policy process has an impact
  • identify how the United States system might be accessed and influenced through an understanding of its structure, its global interests, and key issues
  • acquire a better understanding of the importance of the commercial relationship and North America competitiveness

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016246

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyCanadian Diplomacy and Leadership at the United Nations

Canadian Diplomacy and Leadership at the United Nations

Category: Foreign Policy and Diplomacy

This course aims to equip participants, of all streams and across government, with tools enabling them to effectively engage in advancing Canada's interests in a wide range of current and future United Nations (UN) priorities and interests. This course presents a timely and unique opportunity for participants to explore how they can contribute to the Government of Canada's whole-of-government results-driven approach to the UN.

What will I learn?

This course will help you:

  • describe the UN system and the Government of Canada's role in the UN
  • demonstrate an ability to contribute effectively to Canada's objectives at the UN
  • practise collaboration with all actors within the system
  • demonstrate awareness of the relationship between Canada's UN Security Council campaign and the advancement of Canadian priorities and engagement with the UN

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00026747

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionCanadian Economy Primer

Canadian Economy Primer

Category: Trade Policy and Promotion

This course will give participants a deeper understanding of economic phenomena as a whole and how they apply to their work at Global Affairs Canada. It will allow participants to situate Canadian economic data in an international context and explain why international trade is essential to our economy.

What will I learn?

This course will help you:

  • identify the main characteristics of the Canadian economy, explain the structure of current economic activity, and the role of the State in economic activities
  • interpret Canadian economic data in an international trade context in order to make comparisons and draw conclusions and to understand why international trade is indispensable to the Canadian economy

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012310

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesChina: Advanced Study of a Global Power

China: Advanced Study of a Global Power

Category: Geographic Regions and Countries

This course explores the rise of China and its impact on the world order and the international economy. Foreign Policy and Diplomacy Service Officers and Trade Commissioners will get an understanding on the political and commercial impact of China abroad. This class will provide participants more in-depth, issue-focused and applied knowledge on political and economic dimensions of China engagement.

What will I learn?

This course will help you:

  • provide an overview of China as a power that is projected globally
  • interpret the motives and actions of Chinese entities abroad
  • demonstrate why China matters to Canada and to be familiar with priorities
  • illustrate how China applies its power and influence in foreign capitals
  • apply more in-depth, issue-focused and knowledge on China engagement

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027470

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesChina: Primer on a Global Power

China: Primer on a Global Power

Category: Geographic Regions and Countries

This course examines the rise of China and its impact on the world order and the international economy. It aims at enabling employees and other interested practitioners to get an understanding of the driving forces within China and the political and commercial aspirations of China internationally.

What will I learn?

This course will help you:

  • understand the driving forces behind China's power
  • understand why China matters to Canada
  • understand how China applies its power and influence in its foreign relations
  • appreciate the nature of China's power and influence and its overall objectives abroad

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016248

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesClimate Change Fundamentals for Global Affairs Canada

Climate Change Fundamentals for Global Affairs Canada

Category: Government Priorities

Climate change is the quintessential global issue and cuts across the boundaries of domestic and international policy, development and trade. This course is designed to provide participants with a high-level overview of the drivers and impacts of climate change, the Paris Agreement, Canada's commitments and actions on climate change, and how Global Affairs Canada advances Canada's climate change policies and programs.

What will I learn?

This course will help you:

  • identify the major drivers and impacts of climate change
  • outline key elements of Paris Agreement
  • list Canada's climate change commitments under the agreement
  • describe the key domestic and international actions Canada is taking to meet these commitments

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00025606

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionCompetitive Intelligence

Competitive Intelligence

Category: Trade Policy and Promotion

This course will provide Trade Commissioners with a practical understanding of Competitive Commercial Intelligence (CCI) and how, in turn, it can be applied by their clients to gain or improve access to markets for their products or services. CCI is one of the value-added services Trade Commissioner clients need and expect.

What will I learn?

This course will help you:

  • describe key competitive intelligence principles and practices as they relate to international trade
  • identify available competitive commercial intelligence resources and sources
  • develop a competitive commercial plan
  • interpret and assess commercial intelligence data for the benefit of Canadian businesses

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012311

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionDecision Making Process of Canadian Small or Medium-Sized Enterprises Investigating Foreign Market Opportunities

Decision Making Process of Canadian Small or Medium-Sized Enterprises Investigating Foreign Market Opportunities

Category: Trade Policy and Promotion

This course will give Trade Commissioners (TCs) insight into the unique needs of small and medium-sized enterprises (SMEs) when undertaking foreign market expansion activities. It will help Commissioners to better understand the client’s business environment and thus serve SMEs more efficiently and effectively in TCS offices around the world.

What will I learn?

This course will help you:

  • recognize information needs of SMEs expanding abroad
  • examine and analyse information to support SME decision-making
  • examine the challenges of SMEs in implementing International business development plans
  • identify tools to guide and support Canadian SMEs in their international business development activities

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016047

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionDevelopment Economics: How Trade Intersects with Aid

Development Economics: How Trade Intersects with Aid

Category: Trade Policy and Promotion

This course is designed to provide participants with a better understanding of the process of economic development and the role that international trade plays in that process.

What will I learn?

This course will help you:

  • describe, using economic theories, why there are wide variations in global living standards
  • apply basic trade theory to understand trade patterns and experience of developing countries
  • demonstrate the relationship among trade, growth, poverty and inequality
  • define constraints that prevent countries from growing and participating in international trade

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016435

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyDiplomacy 101: The Art of Cultivating Networks and Influencing

Diplomacy 101: The Art of Cultivating Networks and Influencing

Category: Foreign Policy and Diplomacy

This course will introduce participants to the art of diplomacy in a global context and discuss how technology and ideologies are impacting diplomatic practices. Topics covered will include various forms of diplomacy, influencing and networking, and provide Global Affairs Canada's definition, tools and strategic diplomatic priorities.

What will I learn?

This course will help you:

  • decide which forms of diplomacy to apply in specific contexts
  • use public and digital diplomacy to reach and influence new players
  • examine the successes/challenges of diplomacy in challenging contexts
  • discuss the importance of civil society

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027253

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyDiplomacy 201: Digital Diplomacy

Diplomacy 201: Digital Diplomacy

Category: Foreign Policy and Diplomacy

Increased importance of public diplomacy and rapid advances in digital communications bring special challenge to governments pursuing their foreign policy agenda. Understanding the new reality in digital storytelling and immersive messages is a must for today’s public diplomat. This course will unpack the need for advanced skills in storytelling, learning the terrain of the credible and non-credible messenger, and story boarding strategic messaging.

What will I learn?

This course will help you:

  • define public diplomacy and digital diplomacy, and explain the importance of sharing public diplomacy digital content ininnovative ways
  • use various social media platforms for public diplomacy
  • identify the opportunities and challenges of artificial intelligence (AI) technologies for public diplomacy
  • conceptualize how online actors can carry out misinformation campaigns

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028320

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyDiplomacy 203: Protocol and Etiquette

Diplomacy 203: Protocol and Etiquette

Category: Foreign Policy and Diplomacy

Diplomacy is the art of international relations and the diplomat is the person who practices this art. Protocol, the formalities observed during official diplomatic activities, and etiquette, an individual’s behaviours in a particular social context, are key tools that every diplomat should observe when practicing their art.

What will I learn?

This course will help you:

  • Understand how to apply protocol and etiquette guidelines during official events and visits
  • Identify proper ways to conduct yourself and offer salutations in an official business context
  • Understand how to avoid conflict of interest situations and Government of Canada policy on gifts

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028318

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyDiplomacy 205: Culture

Diplomacy 205: Culture

Category: Foreign Policy and Diplomacy

The projection of Canadian culture abroad happens both in controlled and uncontrolled ways through interactions between Canadians and non-Canadians. Public Diplomacy, the act of engaging audiences in a dialogue with the view of informing and influencing, is a powerful tool that can be an effective and strategic way to achieve Canada’s objectives abroad. This course will focus on maximizing the role of mission staff (both Canadian-Based and Locally-Engaged) in planning a coordinated use of the tools and resources in the cultural domain to strategically promoting Canada abroad. We will look at the Government of Canada’s investment in culture, and the renewed mandate for international promotion, and how to integrate cultural programming into the mission planning cycle based on Departmental and mission priorities.

What will I learn?

This course will help you:

  • define public diplomacy and locate cultural industries promotion within this context
  • recognize the role of culture and Canadian artists in the annual mission planning cycle
  • examine opportunities for cooperation with key target audiences and stakeholders, as well as economic opportunities for Canadian artists and creative industries internationally
  • design a cultural diplomacy project that showcases mission strategic priorities

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028319

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesUnderstanding and Working with the European Union

Understanding and Working with the European Union

Category: Geographic Regions and Countries

This course provides an introduction to the European Union (EU) and its institutions, as well as an increased understanding of how it interacts with Canada.

What will I learn?

This course will help you:

  • understand the fundamentals of how the European Union works
  • recognize the major institutions of the EU and their working relationship
  • understand how Canada interacts with the EU
  • recognize the importance of engagement with the EU

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00022606

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesEnhancing My Individual Diversity and Inclusion Competencies at Work

Enhancing My Individual Diversity and Inclusion Competencies at Work

Category: Government Priorities

Participants will strengthen their understanding of the current Canadian discourse and frameworks valuing diversity and advancing inclusion. Against this foundation, individual diversity and inclusion competencies will be assessed as an entry-point to better enhance professional performance and value Canada’s diverse social fabric. Application of new concepts and tools will be practiced within a Framework for Inclusive Conversations.

What will I learn?

This course will help you:

  • describe the concept of diversity and how cultural differences impact of us differently
  • state why diversity and inclusion are relevant to achieving the Department’s mandate
  • assess relevant professional competencies
  • apply two tools to strengthen inclusive practice in the workplace

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028322

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionExport Controls Orientation

Export Controls Orientation

Category: Trade Policy and Promotion

This course is designed for employees being posted abroad who are or will be consulted by the Export Controls Division (Global Affairs Canada) on applications for permits to export military and other strategically sensitive goods.

What will I learn?

This course will help you:

  • identify export controls issues
  • review and analyze export permit requests
  • make recommendations on export permit requests
  • provide an informed response to export controls consultations from the Export Controls Division

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016247

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyFragile and Conflict Affected Situations: Policy Frameworks and Options

Fragile and Conflict Affected Situations: Policy Frameworks and Options

Category: Foreign Policy and Diplomacy

This course introduces key concepts and international frameworks in the field of state fragility, highlighting the complexity involved in precisely assessing and effectively addressing fragility. It also identifies and describes relevant resources, policies and tools for addressing fragility.

What will I learn?

This course will help you:

  • review key terms and common concepts
  • explore the causes of fragility and their connection to violence
  • identify key resources, policies and tools may apply to one's work
  • compare and contrast different approaches to addressing fragility

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017197

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesGender-Based Analysis Plus (GBA+)

Gender-Based Analysis Plus (GBA+)

Category: Government Priorities

Asking questions, challenging assumptions, understanding impacts. How do diverse groups of women, men and non-binary people experience policies, programs and initiatives? Gender-Based Analysis Plus (GBA+) is an analytical tool and process to help us answer this question. The “plus” acknowledges that gender-based analysis goes beyond biological (sex) and socio-cultural (gender) differences. It looks at how sex and gender intersect with other identity factors including race, national and ethnic origin, Indigenous origin or identity, age, sexual orientation, socio-economic condition, place of residence and disability.

What will I learn?

This course will help you:

  • understand key concepts related to GBA+
  • apply GBA+ to context-specific case studies
  • articulate the benefits of GBA+

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom, Virtual Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

International Assistance, Peace and Stabilization OperationsGender, Peace, and Security

Gender, Peace, and Security

Category: International Assistance, Peace and Stabilization Operations

This course embraces the ethos of the Feminist International Assistance Policy by questioning gendered norms and promoting innovation in the cause of peace. It is also structured around the key issues put forward within Canada’s National Action Plan on Women, Peace and Security.

What will I learn?

This course will help you:

  • explain, with a high degree of nuance, differences and relationships between core concepts such as peace, gender, conflict and violence
  • apply both a gender-sensitive lens and a conflict-sensitive lens to analytical work
  • explain key issues prioritized in Canada's National action Plan on Women, Peace and Security

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027670

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionGlobal Economy

Global Economy

Category: Trade Policy and Promotion

This course will provide a highly interactive introduction to the key characteristics of today’s global economy in theory and practice. The course will look at topics including international trade, foreign direct investment, cross-country capital flows and currency movements, as well as how each of these dimensions of the world economy affects the others. It will focus on understanding Canada’s interaction with the rest of the world through these lenses.

What will I learn?

This course will help you:

  • explain the essential concepts of global economic analysis
  • describe the current financial, social, economic and geostrategic issues and challenges between economic and political powers in an increasingly interconnected world
  • examine the future of the global economy based on current trends and ongoing economic developments
  • discuss the implications of a rapidly rebalancing world for Canadian interests

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016451

Cost: 900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesIndia and South Asia: Power Dynamics and Emerging Markets

India and South Asia: Power Dynamics and Emerging Markets

Category: Geographic Regions and Countries

This course is set against the backdrop of the rise of India and will familiarize employees with India’s political, commercial, and development impact on the South Asian subcontinent, the world order, and the regional and international economy. The course aims to provide relevant background and context, help participants understand Canada’s role in India and South Asia, and to better promote or defend Canadian interests in the region.

What will I learn?

This course will help you:

  • define the nature of India’s power and how it is projected regionally and globally
  • explain how Canada and the region interact, and the historical context of the relationship
  • develop strategies to advance Canadian political and commercial interests in the region
  • identify the key topics of relevance to Canada in the region

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016450

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Management and LeadershipIntegrated Program Managers Abroad

Integrated Program Managers Abroad

Category: Management and Leadership

This course aims to provide an opportunity for Global Affairs Canada’s and co-locator’s participants to better understand each other’s roles and responsibilities, to consolidate their international behavioural competencies that will enhance their capacity to deliver tangible and sustainable results in an ethical and effective manner.

What will I learn?

This course will help you:

  • reinforce a whole-of-Canada integrated approach to the promotion of Canada’s interests
  • engage and network constructively
  • pro-actively advance Canada’s values within a global intercultural context
  • recognize key management responsibilities including those in the COVID-19 context

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00026246

Cost: Various

Type: Classroom, Virtual Classroom

Length: 2 weeks

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Assistance, Peace and Stabilization OperationsIntegrating Environment and Climate Change into Development Initiatives: GAC’s Environmental Integration Process (EIP)

Integrating Environment and Climate Change into Development Initiatives: GAC’s Environmental Integration Process (EIP)

Category: International Assistance, Peace and Stabilization Operations

This course will provide participants with an understanding of environmental challenges and opportunities associated with international development activities, and explore the political framework guiding environmental action at Global Affairs Canada. It will help them master the stages of the Environmental Integration Process to ensure that appropriate environmental sustainability considerations are integrated in the design, implementation and monitoring of international development initiatives.

What will I learn?

This course will help you:

  • explain the linkages between environmental sustainability and poverty reduction
  • describe the environmental policy and regulatory framework
  • identify environmental risks and opportunities related to development
  • follow the steps of the Environmental Integration Process
  • code initiatives for environmental integration and using the Rio Conventions Policy Markers

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028098

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Assistance, Peace and Stabilization OperationsIntegrating Gender Equality into Programming

Integrating Gender Equality into Programming

Category: International Assistance, Peace and Stabilization Operations

This course will explore key gender equality concepts and will apply gender equality tools to development projects to assist in the implementation of the department's Feminist International Assistance Policy.

What will I learn?

This course will help you:

  • explain the relevance and importance of gender equality in international development
  • analyze gender-based analysis plus in development projects
  • apply the Feminist International Assistance Policy to development projects
  • demonstrate skills to negotiate for improved gender equality programming

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00014290

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Assistance, Peace and Stabilization OperationsIntegrating Gender into Peace and Security Programming

Integrating Gender into Peace and Security Programming

Category: International Assistance, Peace and Stabilization Operations

This course focuses on how to integrate gender outcomes and indicators into programme and project design. It is intended to be a practical extension to the more analytically-focused “Gender, Peace and Stability” (GPS) course. Participants to this course are expected to: have completed a course in, or have work experience applying Results-Based Management and have completed the GPS course.

What will I learn?

This course will help you:

  • explain the relevance and importance of gender equality in peace and security programming
  • explain the department's corporate and global commitments to gender equality and Women, Peace and Security
  • apply gender based plus analysis using a results-based approach
  • demonstrate skills to negotiate for gender equality integration into programming

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028164

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionIntellectual Property for Trade Commissioners

Intellectual Property for Trade Commissioners

Category: Trade Policy and Promotion

Intellectual property (IP) rights present a new set of challenges and opportunities to Canadian businesses operating abroad. Trade Commissioners are not expected to become IP experts and cannot provide specific legal advice to clients. Participants will become aware of key IP concepts, terms, rules and strategies that affect Canadian clients trading internationally.

What will I learn?

This course will help you:

  • recognize the commercial nature and scope of IP rights
  • determine the basics of the Canadian and international jurisdictional frameworks for IP
  • explain how to apply their basic knowledge of IP in their duties as Trade Commissioners
  • distinguish what IP issues are of reporting interest to Headquarters

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012314

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessIntercultural Effectiveness and Indigenous Relations

Intercultural Effectiveness and Indigenous Relations

Category: Intercultural Effectiveness

This course is offered in preparation for dialogue with Indigenous peoples of Canada. The course uses the intercultural competency framework as a basis for building understanding and developing partnerships that foster mutual trust and respect.

What will I learn?

This course will help you:

  • strengthen your capacity to demonstrate interculturally effective competencies when engaging with Indigenous partners, organizations and community members
  • enhance your understanding of socio-cultural, political, spiritual and economic contributions of First Nations, Métis, and Inuit communities
  • contextualize the effects of past government policies and practices on Indigenous health, society, and culture and understand government’s current legal obligations and commitments to Indigenous peoples
  • enhance Indigenous partner and community relations by applying the specific intercultural effectiveness competencies that are valued within Indigenous societies of Canada

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Intercultural EffectivenessIntercultural Effectiveness in Multicultural Environments

Intercultural Effectiveness in Multicultural Environments

Category: Intercultural Effectiveness

A variety of courses are available for anyone who works in a multicultural context within Canada. Whether you are interested in professional development to help improve intercultural communication skills, promoting harmonious relations in the workplace, or coordinating the visit of an international delegation, the courses can help enhance your effectiveness in multicultural environments.

Depending on your requirements these courses may also help you or your organization:

develop strategies for more effective personal or organization-wide intercultural practices, assess cultural considerations in hosting international colleagues or delegations and understand business protocol and etiquette across cultures.

Additional options include country and culture-specific overviews on topics (such as workplace culture, government, and economy) and understanding effective intercultural communication in relation to negotiation practices.

What will I learn?

This course will help you:

  • understand the concept of culture and learn about cultural trends
  • recognize the link between culture, values, beliefs and actions
  • decode intercultural situations and typical approaches
  • understand and practice effective intercultural communication
  • build relationships and collaborate effectively

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Intercultural EffectivenessIntercultural Orientation to Canada

Intercultural Orientation to Canada

Category: Intercultural Effectiveness

Adapting effectively to Canada’s cultural, business and academic environments is not always easy. Courses are available that will help you make the most of your time in Canada and maximize the benefits of the experience as you prepare to return home. These courses will help you gain the skills you need to become interculturally effective: able to establish and maintain successful working relationships in a Canadian context.

What will I learn?

On-arrival orientation course will help you:

  • the influence of culture on your values, beliefs and behaviour
  • how to adapt to Canadian culture, business and academic environments
  • how to establish effective communication and relationships with Canadians
  • practical information about living and working in Canada
  • how to develop strategies for rapid adjustment to the Canadian environment

Mid-term orientation course will help you:

  • assess your adaptation and integration into Canadian society and with your work and/or academic environment
  • review strategies for building effective relationships and communication with Canadians
  • analyse your progress to date and identify your personal objectives for the successful completion of your time in Canada

Pre-return orientation course will help you:

  • identify new knowledge, skills and attitudes gained in Canada
  • develop strategies for successful personal readjustment and professional reintegration
  • practise techniques for sharing new competencies in the professional environment of your home country

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Foreign Policy and DiplomacyInternational Law: Theory and Practice

International Law: Theory and Practice

Category: Foreign Policy and Diplomacy

This course provides diplomatic practitioners and international affairs experts with a basic understanding of international law. It combines the academic and applied approaches to international law, with a view to further strengthening its relevance to participants.

What will I learn?

This course will help you:

  • identify the key principles of international law embodied in the United Nations Charter and in other sources of international law
  • identify the circumstances where states can use force in international law
  • identify the main methods of peaceful settlement of disputes between states as well as the remedies available to individuals to enforce international law
  • understand the fundamental rules that protect people in international law
  • understand the interaction between international law and the Canadian legal system

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012316

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Security PolicyInternational Security and Terrorism

International Security and Terrorism

Category: International Security Policy

This course is designed to familiarize participants with the basic concepts of national and international security. It will help identify the actors in security, particularly regional and international organizations which play a political/military role.

What will I learn?

This course will help you:

  • explain basic concepts of regional, national and international security
  • identify the actors in security, particularly regional organizations and international institutions and organizations which play a political/military role
  • show how human security has become a central concern in the development of security policy
  • discuss and investigate the impact of international terrorism on policy development, particularly in Canada

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00023922

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Security PolicyIntroduction to Conflict Analysis

Introduction to Conflict Analysis

Category: International Security Policy

The main emphasis for this course is on analyzing conflict and fragility, and providing participants with the skills necessary to employ a conflict assessment framework to analyze and evaluate operational environments.

What will I learn?

This course will help you:

  • review the benefits of ongoing conflict analysis
  • compare and contrast different frameworks for conflict analysis
  • apply new conflict analysis tools and strategies to learners' own work

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00014566

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesIntroduction to Diversity and Inclusion

Introduction to Diversity and Inclusion

Category: Government Priorities

This course aims to help participants to understand the value of inclusive diversity in their workplaces and communities. It supports the development of leadership skills to promote inclusion and diversity in international and domestic settings.

What will I learn?

This course will help you:

  • describe the meaning of inclusive diversity
  • understand the added value of diversity and its relevance to your organization
  • recognize how biases and assumptions affect individual perceptions and group interactions
  • identify ways to leverage diversity for enhanced performance and commitment
  • learn approaches to addressing tensions resulting from personal biases
  • identify strategies to build and promote an environment of inclusion and respect
  • develop an action plan to foster an inclusive culture within your organization

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

International Assistance, Peace and Stabilization OperationsIntroduction to Results-Based Management in Global Affairs Canada's International Assistance Programming

Introduction to Results-Based Management in Global Affairs Canada's International Assistance Programming

Category: International Assistance, Peace and Stabilization Operations

This course will introduce the participants to the basic principles of Result-Based Management (RBM), the terminology, tools and methodology used when applying RBM in the department's international development programming.

What will I learn?

This course will help you:

  • explain the principles and history of RBM as a management methodology
  • recognize results, and draft and assess results statements
  • explain the purpose and uses of the results chain
  • explain some of the differences between the department's logic model and the RBM tools
  • recognize where their work fits into the department's performance management processes

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00018048

Cost: $1,350

Type: Classroom, Virtual Classroom

Length: 3 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesLatin America: Building the Americas' Future

Latin America: Building the Americas' Future

Category: Geographic Regions and Countries

South America is an important region for trade and investment, particularly in the extractive sector. This course enables participants to improve their understanding of Canada's role in the region. This course provides an overview of the new realities and chief issues and will include perspectives of outside experts and department representatives.

What will I learn?

This course will help you:

  • describe political, trade and development trends
  • explain how Canada and the region interact
  • identify key topics of relevance to Canada in the region

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017426

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Assistance, Peace and Stabilization OperationsManaging for Gender Equality Results

Managing for Gender Equality Results

Category: International Assistance, Peace and Stabilization Operations

This interactive intermediate level course aims to apply gender equality tools within a Results-based Management framework to manage for gender equality results in development projects. The course will build staff skills and confidence to implement the department's Feminist International Assistance Policy.

What will I learn?

This course will help you:

  • apply skills and knowledge in managing for gender equality results in development projects
  • understand and make the case for gender equality results in development projects

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00014289

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyMediation: Formal and Informal Diplomacy in Political or Armed Conflict Situations

Mediation: Formal and Informal Diplomacy in Political or Armed Conflict Situations

Category: Foreign Policy and Diplomacy

During overseas assignments, employees may encounter and play a role in supporting various types of mediation processes. This course aims to provide participants with practical knowledge of both official and unofficial mediation.

What will I learn?

This course will help you:

  • identify key themes and challenges facing mediators in conflict situations
  • identify what to look for in situations where Canada is considering supporting an unofficial mediation effort and prepare advice to senior Canadian officials on these issues
  • describe the issues that arise when Canada is acting as part of a multilateral mediation team or supporting an international mediator

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00018667

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyMultilateral Negotiations

Multilateral Negotiations

Category: Foreign Policy and Diplomacy

This course will provide participants with the knowledge and skills required to promote Canadian interests during multilateral negotiations. The course addresses additional negotiation themes: complexity in multilateral negotiations, multilateral bargaining and coalition building. A substantial amount of classroom time will be devoted to two negotiation simulations.

What will I learn?

This course will help you:

  • adapt methods of systematic analysis to develop and advance Canadian positions in multilateral negotiations
  • develop strategic and tactical plans for negotiating in multilateral settings
  • choose appropriate roles in multilateral negotiations
  • form and manage coalitions

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012346

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

International Assistance, Peace and Stabilization OperationsPolicy Dialogue to Advance Canada's Feminist Foreign Policy

Policy Dialogue to Advance Canada's Feminist Foreign Policy

Category: International Assistance, Peace and Stabilization Operations

The course will allow participants to discuss with stakeholders to find common ground between Canada’s Feminist Foreign Policy and other countries’ contexts. It will increase participants’ capacity to design and implement policy dialogues informed by Gender-based Analysis Plus (GBA+) to create projects/programs/policies that enable all members of society to equally exercise their rights, access opportunities, participate in decision-making, and live in safety and security.

What will I learn?

This course will help you:

  • value the role of policy dialogues to advance Canada’s Feminist Foreign Policy
  • apply GBA+ to policy dialogue initiatives
  • demonstrate a results-based approach to policy dialogue

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027444

Cost: $1,350

Type: Classroom

Length: 3 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessIntercultural Effectiveness: Regular Course

Intercultural Effectiveness: Regular Course

Category: Intercultural Effectiveness

Designed to develop and strengthen your intercultural competencies, the course will help you understand the influence of culture on behaviour, learn about similarities and gaps in cultural trends, understand communication styles, practice intercultural decoding and develop strategies to bridge cultural gaps.

What will I learn?

This course will help you:

  • understand your intercultural effectiveness profile
  • recognize the influence of cultural trends on living and working in an international context
  • practice intercultural decoding
  • identify your communication style
  • recognize the stages of the intercultural adaptation/transition cycle
  • get practical ideas/tips for better intercultural interaction

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Foreign Policy and DiplomacyProtection of Civilians in Armed Conflict

Protection of Civilians in Armed Conflict

Category: Foreign Policy and Diplomacy

This course examines the legal, policy and operational aspects of the protection of civilians in armed conflict and other situations of violence. Founded on international humanitarian law, human rights law and refugee law, the course will provide diverse perspectives from humanitarian organizations as well as subject matter experts from the department with extensive policy and field experience.

What will I learn?

This course will help you:

  • describe Canadian policy as well as the international legal framework governing protection of civilians
  • identify Canadian priorities and objectives on humanitarian issues
  • compare practical tools available to respond to emergencies involving protection of civilians
  • engage more effectively with humanitarian organizations on matters related to protection of civilians

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016439

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Government PrioritiesRecognition and Reconciliation

Recognition and Reconciliation

Category: Government Priorities

This course will present a contextual history of First Nations, Métis and Inuit peoples, identifying the effects of past government policies and practices on Indigenous health, society, and culture. It will present an overview of agreements and case law directing policy and practice, defining duties regarding meaningful consultations and engagement.

What will I learn?

This course will help you:

  • understand the history and cultures of Indigenous peoples
  • identify the effects of past policies and practices on Indigenous health, society, and culture
  • outline agreements and decisions that direct policy and practice
  • understand their responsibilities regarding consent
  • describe Global Affairs Canada’s current engagement with Indigenous people

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028117

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessReintegration from Fragile and Conflict-Affected Area Assignments

Reintegration from Fragile and Conflict-Affected Area Assignments

Category: Intercultural Effectiveness

Your international experience has changed you. Your return to Canada can be as challenging as the start of your mission. Re-entry from a mission in a fragile or conflict-affected area poses additional challenges. This reintegration course will allow you to reflect on your experience, understand its meaning, and develop coping strategies to make a smooth transition back into your work and life at home.

As a returning professional, it is important that you have an opportunity to assess the value of your assignment in personal and professional terms. You also need to take the time to assess your level of re-entry stress and to develop strategies for managing a smooth reintegration into your home country. For organizations, this course provides an opportunity to learn lessons from returning personnel that will help increase the effectiveness of future programs or missions.

What will I learn?

This course will help you:

  • articulate your experience and identify newly acquired intercultural competencies
  • analyze reintegration challenges and develop adaptation strategies
  • develop a personal action plan
  • practice strategies to respond to specific intercultural challenges
  • assess effectiveness and make recommendations for future missions

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

International Security PolicyResponding to Natural Disasters Abroad

Responding to Natural Disasters Abroad

Category: International Security Policy

This course is of particular interest to employees who will be posted to countries that experience natural disasters and to Headquarters employees with responsibility for response to natural disasters abroad. Using case studies and lectures, the course covers the nature of disasters, needs of those affected, the roles of the various international and Canadian government agencies, and response systems and procedures.

What will I learn?

This course will help you:

  • recognize, analyze and report on humanitarian crises caused by natural disasters
  • provide recommendations to Headquarters on how the Government of Canada should best respond to a given natural disaster
  • explain how to respond in a timely and effective manner to natural disasters abroad

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012826

Cost: $900

Type: Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionResponsible Business Conduct (RBC) and Anti-Corruption: How to Mitigate the Risks for Canadian Businesses Abroad

Responsible Business Conduct (RBC) and Anti-Corruption: How to Mitigate the Risks for Canadian Businesses Abroad

Category: Trade Policy and Promotion

This course informs participants on developments and concrete examples of responsible business conduct and issues related to Canada's anti-corruption legislation. Participants learn/share experiences using the Responsible Business Conduct (RBC) concept to help Canadian companies make decisions, navigate complex situations, and enjoy success abroad.

What will I learn?

This course will help you:

  • describe the international framework for responsible business conduct
  • identify the key elements of Canada’s Responsible Business Conduct (RBC) approach
  • integrate seamlessly Responsible Business Conduct (RBC) in client service delivery e of responsible business conduct and corruption prevention

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028485

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessResults-Based Management for the Intercultural and Multi-Stakeholder Context

Results-Based Management for the Intercultural and Multi-Stakeholder Context

Category: Intercultural Effectiveness

Results-Based Management (RBM) is a way of working that improves project design and management. RBM ultimately helps you achieve desired outcomes. This course will help you work more effectively with your partners and increase the participation of your stakeholders. Your new skills will be applicable to a variety of international development settings and change-management practices.

What will I learn?

This course will help you:

  • understand the principles, concepts and tools of RBM and relate them to your project or program
  • improve your planning, management and reporting skills
  • strengthen your performance to achieve results

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Geographic Regions and CountriesRussia: Domestic Politics and International Relations

Russia: Domestic Politics and International Relations

Category: Geographic Regions and Countries

Russia plays an ever-growing role in international affairs, and its foreign policy has a significant impact on the international rules-based order. This course will situate Russian domestic politics and foreign policy within a broader historical and cultural context, as well as explore Canada’s priorities in the region.

What will I learn?

This course will help you:

  • identify key elements of Russian domestic and foreign policy
  • outline the opportunities and challenges surrounding Canada-Russia relations
  • recognize how Russia's actions reflect their known domestic priorities and foreign policies

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028504

Cost: $450

Type: Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesScience and Knowledge Diplomacy: Advancing Canada's Priorities

Science and Knowledge Diplomacy: Advancing Canada's Priorities

Category: Geographic Regions and Countries

Scientific diplomacy is an tool for advancing national interests, reducing conflict, and promoting research to meet global challenges. This course will enhance understanding of science diplomacy and how it can be leveraged to advance Canada’s national and international priorities. The Arctic serves as a case study and topics include the Arctic and Northern Policy Framework, the Arctic Council, Indigenous Knowledge, strengthening international relationships, and evidence-based decision and policy making.

What will I learn?

This course will help you:

  • describe the three dimensions of science diplomacy
  • identify reasons why science diplomacy is important in international affairs today
  • recognize the importance of science diplomacy in the Arctic context

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028178

Cost: 450

Type: Classroom, Virtual Classroom

Length: 2 half-days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Management and LeadershipSupervision at Mission

Supervision at Mission

Category: Management and Leadership

This course addresses subjects such as the role of a supervisor, strategies to build strong relationships, performance management and best practices to work in an intercultural environment.

What will I learn?

This course will help you:

  • adopt a management approach and leadership style tailored to situations and individuals
  • practice how to give feedback and effectively manage performance
  • discuss and demonstrate effective interpersonal communication skills
  • develop strategies to resolve cultural dilemmas in an effective way

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00013787

Cost: Various

Type: Classroom, Virtual Classroom

Length: 5 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessSupport for Fragile and Conflict-Affected Area Assignments

Support for Fragile and Conflict-Affected Area Assignments

Category: Intercultural Effectiveness

Working in fragile and conflict-affected area poses special challenges. Pre-departure training in intercultural effectiveness can minimize the risk of failure and enhance personal and program outcomes in these environments. The course is custom-designed for anyone who will be undertaking a mission in a fragile or conflict-affected area.

What will I learn?

This course will help you:

  • understand the concept of culture and how it influences your own values, beliefs and actions
  • develop intercultural communication skills
  • acquire culture-specific knowledge related to your mission
  • practice strategies to respond to specific intercultural challenges

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Trade Policy and PromotionTrade and Trade Policy in the Contemporary World Economy

Trade and Trade Policy in the Contemporary World Economy

Category: Trade Policy and Promotion

This course discusses how changes in global commerce, technology and geopolitical power are affecting Canada, and what this means for our long-term policy priorities. It analyzes the role of small and medium-sized enterprises (SMEs), global value chains, services and foreign direct investment (FDI) in our relations with the rest of the world. It also discusses the implications for trade and investment agreements.

What will I learn?

This course will help you:

  • explain the fundamentals of the global trading system
  • explain what part trade plays in the national economy
  • describe the factors influencing firms’ entry or withdrawal from international markets
  • assess the impact of various trade policy tools on the Canadian economy companies, and individuals

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016688

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessTransitioning Home: Reflection on Lessons Learned

Transitioning Home: Reflection on Lessons Learned

Category: Intercultural Effectiveness

For many professionals and volunteers, the return home can be as challenging as the start of an international assignment. This course will help you prepare for your reintegration into Canada and assess the impact of your international experience from a personal and professional perspective.

What will I learn?

This course will help you:

  • reflect on your international experience
  • identify the knowledge, skills and attitudes you have developed on your assignment and learn how you can best apply them
  • develop strategies to support the process of returning home
  • explore options and tools to address your personal and professional goals
  • bring closure to your international experience

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom, Virtual Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Government PrioritiesUnderstanding Diversity and Inclusion

Understanding Diversity and Inclusion

Category: Government Priorities

This course will introduce core learning content and help learners develop a knowledge base. The goal is to strengthen competencies to leverage and lead a diverse workforce effectively, and to successfully promote inclusion and respect for diversity internationally. The initiative is a key component of the Government of Canada’s commitment to inclusion and respect for diversity, and to building a diverse public service ensuring that its institutions, policies and programs are inclusive.

What will I learn?

This course will help you:

  • define diversity and inclusion and other related concepts

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: None

Cost: Various

Type: Classroom

Length: Various

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

You will be notified of the cancellation policy through service agreements and/or memos of understanding.

Trade Policy and PromotionUnderstanding International Trade Financing Options for Canadian Businesses

Understanding International Trade Financing Options for Canadian Businesses

Category: Trade Policy and Promotion

This course covers trade financing concepts critical to Canadian companies seeking to expand their business abroad. Among the topics covered are the export transaction process, international business risks, commercial contracts and sources of financing, as well as programs and solutions offered by Canadian Crown Corporations and commercial banks.

What will I learn?

This course will help you:

  • recognize the common financial needs of Canadian exporters and investors
  • identify different trade finance and insurance instruments available to exporters in both the public and private sectors
  • develop the tools necessary to be able to triage the needs of exporters in a particular situation and help them identify an appropriate financing and/or risk mitigation solution

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012924

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesUnderstanding the Dynamics of the Middle East

Understanding the Dynamics of the Middle East

Category: Geographic Regions and Countries

This course will provide participants with a general overview of the new realities and chief issues of the region, leading to a better understanding and critical analysis of the Middle East. Participants will be provided with a Canadian perspective on this rapidly evolving region by department representatives.

What will I learn?

This course will help you:

  • describe key elements and events surrounding the Middle East region and present the domestic and international contexts in which Canadian policy is developed and implemented
  • grasp the interplay of the various factors that influence internal dynamics of the region
  • describe the Canadian perspective concerning issues in the Middle East region and identify Canada's influence and interests in the region

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012925

Cost: $1,350

Type: Classroom, Virtual Classroom

Length: 3 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionWorking with the Canadian Commercial Corporation: What You Need to Know

Working with the Canadian Commercial Corporation: What You Need to Know

Category: Trade Policy and Promotion

This course will familiarize Trade Commissioners with the Canadian Commercial Corporation (CCC) and provide tools for greater collaboration between CCC and the department, to support Canadian exporters. In addition to in-class learning opportunities, participants will meet with CCC representatives during an on-site networking lunch.

What will I learn?

This course will help you:

  • recognize when engagement with CCC can support Trade Commissioner Service objectives
  • have an enhanced level of understanding of Canadian Commercial Corporation's (CCC) government-to-government contracting and procurement services
  • have a better understanding of how CCC's services facilitate international business development for Canadian companies

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017086

Cost: $450

Type: Classroom, Virtual Classroom

Length: 1 day

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessIntercultural Proficiency for Managers in a Canadian Mission

Intercultural Proficiency for Managers in a Canadian Mission

Category: Intercultural Effectiveness

This course explores one of the core behavioural competencies within Global Affairs Canada. It presents the behaviours expected of program managers abroad. Finally, it includes an informal meeting with a country-resource-person from your country of assignment.

What will I learn?

This course will help you:

  • understand the skills of an interculturally effective manager
  • appreciate the influence of culture in the workplace
  • identify culture-specific management styles
  • develop strategies to effectively manage people from different cultures
  • recognize conflict resolution styles across cultures
  • use a decoding tool to respond to difficult situations of intercultural management

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028505

Cost: $900

Type: Classroom, Virtual Classroom

Length: 2 days

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessIntercultural Readiness Check (IRC) and Debrief Session

Intercultural Readiness Check (IRC) and Debrief Session

Category: Intercultural Effectiveness

This training activity has been designed as a component of a package to support you with practical tools for the development of intercultural competencies. The Intercultural Readiness Check (IRC) is a valid and reliable intercultural self-assessment tool used specifically for training purposes (not for selection or promotions). It raises awareness of what it means to be interculturally effective and offers clear steps toward achieving this.

What will I learn?

This course will help you:

  • understand the intercultural competency profile and significance of self-assessment report
  • use coaching circles to develop strategies and practice your intercultural competencies

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00029669

Cost: $450

Type: Classroom, Virtual Classroom

Length: 2.5 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionIntroduction to Responsible Business Conduct (RBC)

Introduction to Responsible Business Conduct (RBC)

Category: Trade Policy and Promotion

Canadian companies abroad are facing Responsible Business Conduct (RBC) issues and the government needs to be in a position to support them. The Government of Canada encourages and expects all Canadian firms operating abroad to respect applicable laws, international standards and to reflect our values and international commitments. This online course explains the government’s role and its approach to RBC and introduces internationally recognized RBC guidelines and standards.

What will I learn?

This course will help you:

  • provide an overview of RBC
  • detail Canada’s approach to RBC and fight against corruption for Canadian companies operating abroad
  • identify international RBC guidelines and standards
  • discuss Global Affairs Canada’s role in supporting and promoting the Government of Canada’s approach to RBC

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017286

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionCPTPP Virtual Capacity-Building Platform for Trade Commissioners

CPTPP Virtual Capacity-Building Platform for Trade Commissioners

Category: Trade Policy and Promotion

The online course covers the core benefits of the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), including: market access for goods, cross-border trade in services, government procurement, investment, temporary entry, and inclusive trade.

What will I learn?

This course will help you:

  • identify the CPTPP's fundamental trade policy concepts
  • recognize opportunities where the CPTPP can benefit Canadian businesses
  • employ multiple dimensions of the CPTPP to help a client operating in an eligible market

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00029594

Cost: $300

Type: Online-self-paced

Length: 3 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionMaximizing Commercial Opportunities with International Financial Institutions (IFIs)

Maximizing Commercial Opportunities with International Financial Institutions (IFIs)

Category: Trade Policy and Promotion

Over $150 billion is provided annually for development projects, however Canadian companies have captured little of the resulting export and investment opportunities. This online course will increase participant's ability to identify commercial opportunities in aid-funded projects.

What will I learn?

This course will help you:

  • understand international aid architecture and Canada's interests within this setting
  • appreciate the export and investment potential created through funding for development projects
  • understand how and when procurement decisions are made
  • seek and identify commercial opportunities created by development funding
  • identify key partners and contacts
  • communicate commercial intelligence and leads to clients

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017155

Cost: $300

Type: Online-self-paced

Length: 3 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Geographic Regions and CountriesIslam and Muslim Communities: Perspectives for Foreign Policy

Islam and Muslim Communities: Perspectives for Foreign Policy

Category: Geographic Regions and Countries

This online course provides an introduction to some of the key issues and concepts of Islam and Muslim communities.

What will I learn?

This course will help you:

  • define Islam's basic beliefs and practices
  • compare the different interpretations of Islam
  • identify significant Islamic institutions and organizations
  • explain Islamic law including sharia
  • analyze contemporary foreign policy issues related to Muslim communities

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012625

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign Policy and DiplomacyAdvancing Human Rights Internationally: Basics

Advancing Human Rights Internationally: Basics

Category: Foreign Policy and Diplomacy

This online course explores the development of human rights and international human rights treaties, the work of international and regional human rights mechanisms, and the department's roles and responsibilities in advancing human rights internationally.

What will I learn?

This course will help you:

  • describe the core values and principles that inform universal human rights concepts
  • describe the architecture and operation of the United Nations human rights system
  • recognize the contents of the Universal Declaration of Human Rights and other international human rights treaties
  • explain the department's roles and responsibility regarding human rights

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00016447

Cost: $300

Type: Online-self-paced

Length: 2 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionForeign Direct Investment Fundamentals

Foreign Direct Investment Fundamentals

Category: Trade Policy and Promotion

This online course is designed to provide participants with a better understanding of the department's approach to Foreign Direct Investment (FDI), the process of attracting foreign companies to Canada, as well as the resources that are available to help Trade Commissioners and Investment Officers in their investment attraction efforts.

What will I learn?

This course will help you:

  • understand the department's Foreign Direct Investment (FDI) attraction strategy and mandate
  • describe basic FDI-related concepts and key performance indicators
  • plan, prepare and conduct quality investment outcalls
  • understand the key elements of reporting and following-up on outcalls
  • identify partners, leverage the investment network, and tap into resources and programs
  • know which FDI-related components are part of the business planning process

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00023526

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionTrade Commissioners’ Leveraging Export Development Canada’s (EDC) Products for Success

Trade Commissioners’ Leveraging Export Development Canada’s (EDC) Products for Success

Category: Trade Policy and Promotion

The online course provides a high level review of Export Development Canada (EDC)’s key financing and insurance products most popular among the exporting community. This module will provide trade commissioners with an overview of the products that can help EDC and Trade Commissioners Service work strategically to help exporters achieve their business development goals.

What will I learn?

This course will help you:

  • outline EDC’s mandate, working capital products and services
  • discuss a client’s need for insurance or financing support from EDC

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028280

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionOrientation to the Trade Commissioner Service

Orientation to the Trade Commissioner Service

Category: Trade Policy and Promotion

The Trade Commissioner Service (TCS) works with Canadian companies to help them succeed in foreign marketplaces. It is essential for employees to be well-versed in the ongoing role of the department.

What will I learn?

This course will help you:

  • define the Canadian commercial policies and strategies
  • identify the organizational structure of the department and how the Trade Commissioner Service (TCS) fits into the structure
  • identify the key TCS services and clients
  • list the competencies and values that guide professional development within the TCS
  • recognize several tools that will aid them in their function

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012680

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionTrade Commissioner Service (TCS) Services and Clients

Trade Commissioner Service (TCS) Services and Clients

Category: Trade Policy and Promotion

The online course explains the definitions of Trade Commissioner Service (TCS) clients and services and how to apply them.

What will I learn?

This course will help you:

  • understand the criteria that define the clients and high-potential clients of the Trade Commissioner Service (TCS)
  • understand what is an enhanced level of service for high-potential clients
  • apply the above knowledge as a Trade Commissioner in a post or regional office

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012874

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionFundamentals of Economics: Module 1 Microeconomics

Fundamentals of Economics: Module 1 Microeconomics

Category: Trade Policy and Promotion

This online course is designed as an introduction to the study of economics. Economic concepts will be combined with realistic examples and scenarios to help participants connect these core economic concepts with their own work experience.

What will I learn?

This course will help you:

  • identify economics concepts and strategic questions appropriate to the circumstances
  • recognize the impact of changes in demand and supply on market outcomes (price and quantity)
  • recall the concepts of elasticity of demand and elasticity of supply
  • recognize what happens when governments intervene in the market by imposing price ceilings and price floors
  • identify how firms operate under different market structures

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00029711

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Trade Policy and PromotionFundamentals of Economics: Module 2 Macroeconomics

Fundamentals of Economics: Module 2 Macroeconomics

Category: Trade Policy and Promotion

This online course is designed as an introduction to the study of economics. Economic concepts will be combined with realistic examples and scenarios to help participants connect these core economic concepts with their own work experience.

What will I learn?

This course will help you:

  • identify basic macroeconomic concepts
  • recognize the key determinants of economic growth
  • examine other core macroeconomic issues, such as unemployment, inflation and budget deficits
  • identify strategic, macroeconomic-related questions appropriate to the circumstances

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00029710

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingIntroduction to Travel Directive

Introduction to Travel Directive

Category: Pre-Posting

This online course provides participants with an overview of the Travel Directive, describing the purpose, scope and responsibilities of the directive.

What will I learn?

This course will help you:

  • identify applicable entitlements and restrictions within the directive
  • recognize traveller and manager responsibilities when travelling on behalf of the department
  • describe the departmental travel process

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00017606

Cost: Various

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingOfficial Hospitality Outside of Canada

Official Hospitality Outside of Canada

Category: Pre-Posting

This online course reviews the Official Hospitality Outside Canada policy.

What will I learn?

This course will help you:

  • explain the roles and responsibilities of each person or group who are involved in the use of official hospitality funds at missions
  • describe the tasks involved in the use of official hospitality funds at missions

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012675

Cost: Various

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Intercultural EffectivenessFundamentals of Intercultural Effectiveness

Fundamentals of Intercultural Effectiveness

Category: Intercultural Effectiveness

This online course is intended for all employees who will be interacting with people from cultures other than their own, either in Canada or at missions abroad.

What will I learn?

This course will help you:

  • define culture and analyze how to decode one's own behaviours and those of other cultures
  • familiarize themselves with the basic frameworks for understanding and organizing similarities and differences among cultures
  • develop strategies how to reduce the misunderstandings and conflicts when communicating across cultures
  • identify key competencies that are required to live and work effectively in an intercultural environment

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees
  • Partner organizations
  • Private sector organizations
  • Not-for-profit organizations
  • Non-Governmental organizations
  • Canadian universities and colleges

Course details

Course code: 00012474

Cost: $300

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingStaying Safe Abroad: Reducing Risk While Travelling

Staying Safe Abroad: Reducing Risk While Travelling

Category: Pre-Posting

This online course is offered to all employees being posted or travelling abroad for work. This course aims at sensitizing and preparing employees to detect, plan, mitigate and react to personal security threats they could face while traveling.

What will I learn?

This course will help you:

  • develop and implement strategies to mitigate travel security risks
  • use situational awareness to make informed decisions and take actions in dealing with risks to personal security
  • adopt best practices and behaviours that mitigate risk when travelling on business for the Government of Canada

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00030049

Cost: Various

Type: Online-self-paced

Length: 45 minutes

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingCode of Conduct Abroad

Code of Conduct Abroad

Category: Pre-Posting

The Government of Canada protects and promotes Canadian values and interests beyond its borders. The Code of Conduct for Canadian Representatives Abroad (or the “Conduct Abroad Code”) provides guidance on the Government of Canada’s expectations of its representatives abroad. The online course help illustrate the various topics covered in the Conduct Abroad Code, and for Canadian public servants on assignment abroad.

What will I learn?

This course will help you:

  • recognize their responsibilities related to the Code of Conduct for Canadian Representatives Abroad
  • know who to contact to obtain advice and guidance
  • use tools and resources to effectively support their future decision-making

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028827

Cost: Various

Type: Online-self-paced

Length: 45 minutes

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingSocial Media at Global Affairs Canada: Responsible Use

Social Media at Global Affairs Canada: Responsible Use

Category: Pre-Posting

This online course aims to communicate the department's Policy on the Use of Social Media and make participants aware of their responsibilities, both professionally and personally, when it comes to the use of social media.

What will I learn?

This course will help you:

  • distinguish between what are permissible personal, professional and official social media activities
  • recognize what is acceptable use of social media
  • list the risks of careless social media use

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00014254

Cost: Various

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingHow Global Affairs Canada Works Abroad

How Global Affairs Canada Works Abroad

Category: Pre-Posting

Employees being posted abroad for the first time often find it difficult to understand how the department's missions function, how reporting lines work, what the different terms mean, and why we have non-departmental personnel in these missions.

What will I learn?

This course will help you:

  • describe how the department functions outside Canada
  • define the different positions and titles through structures to the programs running, both outward-facing and inward-facing
  • explain how Canada interacts with the host countries through its various programs
  • describe the relationships between partner agencies and co-locators and the department
  • define the relationship between the various positions within each mission's hierarchy

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00012724

Cost: Various

Type: Online-self-paced

Length: 1 hour

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingFraud in the Workplace: See it, Report it.

Fraud in the Workplace: See it, Report it.

Category: Pre-Posting

This online course will help you better understand your role as an employee with regards to the identification, prevention and reporting of potential or alleged fraud.

What will I learn?

This course will help you:

  • recognize the common red flags for fraudulent behaviour
  • understand the importance of internal controls to prevent fraud from occurring
  • understand the three elements of the fraud triangle which motivate someone to commit fraud
  • understand your responsibilities with respect to fraud prevention
  • follow procedures for reporting concerns regarding potential or alleged fraud

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027170

Cost: Various

Type: Online-self-paced

Length: 45 minutes

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingValues and Ethics: From Theory to Practice

Values and Ethics: From Theory to Practice

Category: Pre-Posting

The purpose of this online course is to strengthen understanding of the department’s values and expected behaviours, and obligations and responsibilities as public servants. It provides tools and resources to support ethical decision-making and promote a respectful and ethical workplace.

What will I learn?

This course will help you:

  • make appropriate decisions, that are consistent with the Departmental Values and Ethics Code, when presented with ethical issues and dilemmas in the workplace
  • know where to turn for advice and guidance
  • use tools and resources to effectively support ethical decision-making
  • understand the key competencies that support an ethical and respectful workplace

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00027151

Cost: Various

Type: Online-self-paced

Length: 45 minutes

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingNatural Disasters: Be Prepared

Natural Disasters: Be Prepared

Category: Pre-Posting

This online course is of particular interest to employees travelling or being posted to countries that experience natural disasters. It provides general information on natural disasters, emergency preparedness, resources available when facing a natural disaster as well as preparedness, response and recovery measures for the most common hazards around the world.

What will I learn?

This course will help you:

  • understand natural disaster-prone areas, the common types of natural disasters as well as their impacts
  • better prepare, respond and recover from a natural disaster while abroad
  • know who to contact when facing a natural disaster

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00030050

Cost: Various

Type: Online-self-paced

Length: 1.5 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Pre-PostingIntroduction to Prevention of Sexual Exploitation and Abuse

Introduction to Prevention of Sexual Exploitation and Abuse

Category: Pre-Posting

This online course is an introduction to the prevention of sexual exploitation and abuse (PSEA) in international assistance and your responsibilities as employees.

What will I learn?

This course will help you:

  • define what is meant by sexual exploitation and abuse in international assistance
  • describe Global Affairs Canada’s commitments to prevent and respond to sexual exploitation and abuse and expectations of implementing partners
  • explain the roles and responsibilities of employees in relation to prevention of sexual exploitation and abuse
  • provide insights on what further learning they may require on the topic of sexual exploitation and abuse to enable a zero tolerance approach in their work

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00028967

Cost: Various

Type: Online-self-paced

Length: 30 minutes

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

Foreign LanguagesIntroduction to Communication and Translation Tools

Introduction to Communication and Translation Tools

Category: Foreign Languages

The online course provides communication tips and translation tools that will help participants communicate with the local population and enable them to function in a foreign country more effectively with no proficiency in the local language.

What will I learn?

This course will help you:

  • compare translation software and devices
  • select translation software and devices that respond to their need
  • identify essential words and phrases for initiating and closing simple interactions
  • have practical tips for effective intercultural communication

Audience

  • Federal government employees
  • Provincial government employees
  • Municipal government employees

Course details

Course code: 00030209

Cost: $300

Type: Online-self-paced

Length: 1.5 hours

Contact: Learning-Apprentissage@international.gc.ca

Cancellation

Cancellation policy

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