Canada’s Ombudsperson for Responsible Enterprise 

On April 8 2019, the Government of Canada appointed Sheri Meyerhoffer as the first Canadian Ombudsperson for Responsible Enterprise – the first of its kind in the world. See the news release and FAQ to learn more.

Sheri Meyerhoffer, Canadian Ombudsperson for Responsible Enterprise

Meet Canada’s first Ombudsperson for Responsible Enterprise

Sheri Meyerhoffer was appointed by the Minister of International Trade Diversification as Canada’s first Canadian Ombudsperson for Responsible Enterprise on April 8, 2019. She is a graduate of the Harvard Kennedy School with a Master in Public Administration and Certificate in Management, Leadership and Decision Sciences. She is a Canadian lawyer with experience in both the private and international development sectors. A global governance and diversity expert she has assisted countries in transition, with policy formulation and negotiation at the highest levels. From 2007-2017 she supported Nepal’s peace and constitution building processes as Project Director for the Canadian Bar Association and Head of Mission for the International Institute for Democracy and Electoral Assistance.

Mandate of the Canadian Ombudsperson for Responsible Enterprise

The Ombudsperson has the mandate to review alleged human rights abuses arising from a Canadian company’s operations abroad, make recommendations, monitor those recommendations, recommend trade measures for companies that do not co-operate in good faith, and report publicly throughout the process. The CORE’s scope will  focus on the mining, oil and gas and garment sectors.

The Ombudsperson is one of Canada’s two voluntary dispute resolution mechanisms, complementing Canada’s National Contact Point for the OECD Guidelines for Multinational Enterprises (NCP).

The Ombudsperson’s Office

Global Affairs Canada will be working with Ms. Meyerhoffer to establish the Office of the Ombudsperson and ensure it is operational as soon as possible.

Standard Operating Procedures of the Ombudsperson

As the Office is established, procedures for submitting a request for a review and details on the standard process to be followed for the review will be made available online and shared with any party requesting a review.

Submitting a Complaint

When the Ombudsperson’s Office is officially fully operational, a web portal will accept public submissions. There will also be an option to make submissions by mail for those who do not have access to a computer or the internet.

If there is an issue that needs to be addressed now it can be made through Canada’s current dispute resolution mechanism. Notification can be submitted directly to Canada’s National Contact Point for the OECD Guidelines for Multinational Enterprises, depending on the grounds for the complaint.