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Annual Report to Parliament on the Administration of the Access to Information Act 2020-2021

Table of Contents

Introduction

We are pleased to table the Annual Report to Parliament on the administration of the Access to Information Act (the Act) for fiscal year 2020-2021, as required under section 94 of the Act.

This report is also prepared and tabled in accordance with section 20 of the Service Fees Act.

Note: The Department is referred to in this report as Global Affairs Canada. Its legal name, however, remains the Department of Foreign Affairs, Trade and Development, as set out in the Department of Foreign Affairs, Trade and Development Act.

Purpose of the Access to Information Act

The Access to Information Act gives Canadian citizens and permanent residents, as well as individuals and corporations present in Canada, the right to seek access to federally-controlled information and records.

Mandate of the Institution

Global Affairs Canada is Canada’s face to the world, working to advance Canada’s political and economic interests in the international community as well as to apply Canadian experience to help address global issues.

The Department's legal mandate, as set out in the Department of Foreign Affairs, Trade and Development Act, SC 2013, c. 33, s. 174, is to:

The Minister of Foreign Affairs is also responsible for the Export and Import Permits Act, RSC 1985, c. E-19, which authorizes the government to control and monitor the trans- border flow of specified goods, the Special Economic Measures Act, SC 1992, c. 17, which authorizes the government to apply economic sanctions in response to a serious threat to international peace and security, and the Justice for Victims of Corrupt Foreign Officials Act , S.C. 2017, c. 21, for the taking of restrictive measures in respect of foreign nationals responsible for gross violations of internationally recognized human rights.

The Department also provides administrative support to other federal government institutions with personnel abroad.

Organizational Structure

The Access to Information and Privacy Protection (ATIP) Division is responsible for the administration of the Act, including the processing of requests and consultations. The Director of the ATIP Division reports to the Corporate Secretary, who in turn reports to the Deputy Minister of Foreign Affairs.

In 2020-2021, the ATIP Division had 57 Full-Time Equivalent (FTE) positions to fulfill the Department’s obligations under both the Access to Information Act and the Privacy Act. During most of the fiscal year, the Division’s staff included up to three consultants and one student.

The Division’s staffing structure consists of a director, five deputy directors, nine team leaders, one manager, one administrative assistant, thirty-two analysts, three system administrators, one systems analyst and four clerks.

The Division is organized into five units in order to fulfill its Access to Information and Privacy responsibilities. During the reporting period each unit was headed by one or more deputy directors.

Under section 96 of the Access to Information Act institutions reporting to the same minister can partner to share request-processing services. As of the 2020-2021 fiscal year, Global Affairs Canada has not entered into any such service sharing agreements.

Delegated Authorities

Consistent with Section 95 of the Access to Information Act, the Minister’s authority is delegated to the deputy ministers, to the Corporate Secretary, to the Director of the ATIP Division, and to the deputy directors of the ATIP Division.

A copy of Global Affairs Canada’s signed Delegation Order is provided in Annex A.

Performance and Statistics

Impact of COVID-19

The Lockdown

This year’s performance should be understood within the context of the substantial impact COVID-19 had on ATIP operations.

Beginning on March 16, 2020, in an effort to curb the spread of COVID-19, Global Affairs Canada employees who were not delivering critical government operations and services to Canadians were required to work from home. Because Global Affairs Canada houses its ATIP processing software and records on a classified network accessible exclusively from the office, and ATIP was not a designated critical service, the lockdown resulted in a prolonged interruption of services that impacted the Department’s ability to meet legislative deadlines. During the March to June 2020 period, a small policy and governance team and management team remained operational from home, performing administrative tasks, such as notifying stakeholders and requesters of anticipated delays in meeting legislative due dates.

In June 2020, a limited number of ATIP employees was granted access to the building on an exceptional basis, triggering the resumption of some ATIP services. In September 2020, the remaining staff of the ATIP Division were reintegrated into the office, bringing the Division back to near pre-COVID capacity some six months after the lockdown had begun. At the same time, access to the building remained constrained for employees in the offices of primary interest (OPIs) with ongoing impacts on service delivery.

The Division was incorporated into the Business Continuity Plan on November 6, 2020, thus ensuring the continued delivery of ATIP services in the future.

Opportunity in Change

While the pandemic substantially impacted the Department’s ability to meet legislative timelines, it also pointed toward new investment opportunities and the redesign of our processes and policies. In a matter of weeks, paper was virtually eliminated; the decades-old system of OPIs delivering their documents in hard copy form was replaced with an electronic system. In addition, investments were made in IT infrastructure to enable unclassified ATIP requests to be processed on an unclassified system, accessible from home. This unclassified system became operational in October 2021.

Future lockdowns, no matter how severe or sudden, will not result in substantial operational delays in the processing of unclassified ATIPs.

For more comprehensive information of the measures taken to re-establish processing capability in the wake of COVID-19, refer to the “Policies, Guidelines and Procedures” section of this report.

Number of Requests

In 2020-2021, the Department received 754 new requests for information under the Access to Information Act, a decrease of 48% compared to the 2019-2020 fiscal year and of 49% compared to the average of the previous three reporting periods. In addition, 662 requests were carried over from the previous fiscal year, for a total of 1,416 active requests.

During the same reporting period, 520 requests were completed, a decrease of 59% compared to the 2019-2020 fiscal year and of 62% compared to the average of the previous three reporting periods. This decrease is due to an unusually high performance in the fiscal year 2017-2018 and the impact of COVID-19 in fiscal year 2020-2021.

Text version
Access to Information Requests2017-20182018-20192019-20202020-2021
Received168013081460754
Completed156912451269520

The carry-over of active files at the end of fiscal year 2020-2021 was 896.

Deemed Refusal Rate

The Department’s deemed refusal rate in 2020-2021 (i.e., the percentage of Access to Information requests that received a response beyond the deadline required under the Act) was 82%. This means that 18% of the Department’s responses to Access to Information requests were provided to requesters on time. The deemed refusal percentage for the reporting period increased by 59 percentage points compared to the previous reporting period.

Text version
Percentage of Deemed Refusal2017-20182018-20192019-20202020-2021
Percentage22.18%33.57%23.09%81.54%

Completion Time

During the reporting period, the Department was able to close a total of 28 requests in 15 days or less (5%), 18 requests within 1630 days (4%), 14 requests within 31-60 days (3%), 49 requests within 61-120 days (9%), 68 requests within 121-180 days (13%), 178 requests within 181-365 days (34%), and 165 requests took over 365 days to complete (32%).

Text version
Completion timeThis pie graph illustrates the percentage of requests that were completed during the reporting period within the following timeframes: 1 to 15 days (5%), 16 to 30 days (4%), 31 to 60 days (3%), 61 to 120 days (9%), 121 to 180 days (13%), 181 to 365 days (34%), and over 365 days (32%).

Staffing

In 2020-2021, the Division had approximately 46 FTEs working on Access to Information requests. This represented a 6% decrease from the previous reporting period.

Text version
Access to Information Total Human Resources in FTE2017-20182018-20192019-20202020-2021
Total53.7249.9749.0345.62

Disposition of Completed Requests

Of the 520 Access to Information requests closed in the 2020-2021 fiscal year, 64 were all disclosed (12.3%), 270 were disclosed in part (51.9%), 2 were all exempted (0.4%), 1 was all excluded (0.2%), 64 had no records in existence (12.3%), 5 were transferred

Text version
Disposition of Completed RequestsThis pie graph illustrates the percentage of requests that were completed during the reporting period with the following dispositions: All Disclosed (12.31%), Disclosed in Part (51.92%), All Exempted (0.38%), All Excluded (0.19%), no records exist (12.31%), request transferred (0.96%), request abandoned (21.54%), and neither confirmed nor denied (0.38%).

Extensions

During the reporting period, the Department took extensions on 374 requests. The reasons for extension include 134 extensions taken under section 9(1)(a) for interference with operations, 222 extensions were invoked under section 9(1)(b) for required consultations, and 18 extensions were taken under section 9(1)(c) for third party consultations.

Consultations from Other Institutions

Given its mandate and various responsibilities at the international level, the Department played a key role under the Act on behalf of other institutions of the Government of Canada. Specifically, the Department consulted foreign governments and organizations on behalf of other federal government institutions when the latter needed to determine whether they could release records that originated abroad. During the reporting period, the Department received 232 consultations from other government institutions, comprising over 1,952 pages, as well as 15 requests from other organizations comprising 41 pages.

During the reporting period, the Department closed 152 consultation requests and reviewed 8,770 pages as a result. Of the consultation requests closed this fiscal year, 1 request was closed in 15 days or less (0.7%), 3 requests within 16-30 days (2%), 3 requests within 31-60 days (2%), 21 requests within 61-120 days (13.8%), 14 requests within 121-180 days (9.2%), 56 requests within 181-365 days (36.8%), and 54 requests took over 365 days to complete (35.5%).

Number of Days TakenNumber of Requests ClosedPercentage
1-15 days10.7%
16-30 days32%
31-60 days32%
61-120 days2113.8%
121-180 days149.2%
181-365 days5636.8%
365+ days5435.5%

Fees and Costs

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution. With respect to fees collected under the Access to Information Act, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

Enabling authority: Access to Information Act

Fee amount: $5

Total Revenue: $2,860

Fees waived: In order to address requests that may produce a high volume of records, pertain to multiple subjects, or may result in a duplication of efforts, the Department separates pre-existing requests and waives additional application fees. In 2020-2021, the Department waived $910 for 182 requests.

The total cost of administering the Access to Information Act in fiscal year 2020-2021 was $4,334,288. These costs are comprised of $3,412,279 in salaries and overtime, as well as operating costs totaling $812,008, which includes $651,151 in professional service contracts.

Training and Awareness

The ATIP Division worked to provide analysts the required tools and training to perform their jobs effectively. The ATIP Division continues to develop tools and guidance to assist analysts in their application of the Access to Information Act and ensure consistency of approach. Internal training initiatives offered to staff this year included a three-day course on the Access to Information Act as well as a three-day course on the Privacy Act offered by an ATIP specialist. In total, there were 32 training registrations for these courses amongst ATIP staff.

The ATIP Division benefited from its Professional Development Program, which allows the Department to train and promote its analysts from junior to senior levels. This program has been very successful in addressing recruitment, retention and succession planning issues. During the fiscal year, approximately 16 employees were participating in the program and further recruitment was underway. Near the end of this fiscal year, a review of the current Professional Development Program was launched.

The ATIP Division continued to work closely with internal clients as they too adapted to changes in the ATIP processing procedures. In order to facilitate the transition to the new electronic processes, the ATIP Division scaled up the training it offered to the wider Department. Initial stages of the training initiative were focused on training staff within the ATIP Division in the new processes. This training was then expanded to include ATIP liaison officers. Finally, the ATIP Division provided a series of training offerings available to the entire Department, targeted toward subject-matter experts.

Throughout this wider initiative, the ATIP Division has continued to offer training at the divisional level in order to address the specific business and operational needs of the individual groups within the Department. Further, the ATIP Division frequently engaged in informal individual training as immediate needs manifested themselves.

In addition, during this reporting period, 106 employees successfully completed an online interactive ATIP awareness tutorial, developed in collaboration with the Canadian Foreign Service Institute.

Policies, Guidelines, Procedures and Initiatives

Despite the operational challenges brought on by the COVID-19 pandemic, the ATIP Division has maintained its commitment to continuous improvement and innovation. In the previous fiscal period, the Department had engaged a change-management consultant to advise on process modernization. In order to take advantage of future IT infrastructure and new electronic processes, the modernization project undertook to evaluate the existing processes, identified inefficiencies, and conceptualized new workflows that would improve the overall operational performance of the Division.

In order to adapt to the majority of OPIs teleworking, the ATIP Division converted previous paper-based tasking procedures to electronic processes. Network-based document exchange mechanisms were implemented, best practices consultations were carried out with other Departments, and new documentation was created and communicated to OPIs. This was a major step in the resumption of the tasking and consulting process between the ATIP Division and the OPIs resulting from operational interruptions during the initial months of the pandemic.

Incoming and outgoing correspondence also transitioned to an electronic process, diminishing the use of paper and enabling email responses to a majority of ATIP requests.

At the end of the 2019-2020 fiscal year, the ATIP Division began a telework pilot project within the Privacy team and the Policy and Governance unit. Unlike the processing teams, this pilot project allowed these groups to maintain full functionality during the early days of the pandemic.

The Division also launched an ambitious IT project to allow for the processing of unclassified ATIP records remotely. This project involved numerous regulatory and administrative steps and included the procurement and installation of new computer servers. Although this project was only in its infancy when the COVID-19 lockdown first occurred, the pandemic provided the impetus to prioritize and operationalise the project by October 2021.

The intake process was restructured. Initially the Unit was comprised of a team leader, two senior analysts and four to five intake officers. It was determined that the process would be more efficient by integrating an intake officer into each processing team. This approach further removed the need to dedicate a team leader and experienced ATIP analysts solely to the Intake unit.

Complaints, Audits, and Investigations

During fiscal year 2020-2021, 51 complaints were made to the Office of the Information Commissioner of Canada regarding Access to Information requests to the Department. The reasons for the complaints were as follows:

Reason for ComplaintNumber of Complaints
Delay33
Refusal – section 691
Refusal – Exemptions13
Refusal – General4

Over the course of the reporting period, 82 complaints against the Department were closed. The findings on closed complaints were as follows:

Complaint FindingsNumber of Complaints
Discontinued36
Not Well-Founded4
Well-Founded26
Resolved16

The ATIP Division continued to operate a dedicated team to manage complaints from the Office of the Information Commissioner (OIC). This team serves as the primary point of contact between Global Affairs Canada and the OIC; the team continues to work closely and collaboratively to strengthen relationships and improve Global Affairs Canada’s ATIP program performance.

Judicial Review

On July 18, 2019, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-1170-19 Shin Imai v.

Minister of Foreign Affairs). The review was still before the Federal Court at the end of the reporting period.

On November 27, 2020, an Application for Judicial Review under Section 41 of the Access to Information Act was filed with the Federal Court of Canada (T-1450-20 Michael Petrou v. Minister of Foreign Affairs). The applicant discontinued the case on February 4, 2021.

Monitoring Compliance

The Department has established internal procedures and tools to help ensure timely processing of ATIP requests.

The Division prepares, and distributes to ATIP management, a weekly statistics report which tracks the number of requests received and closed, as well as any emerging trends and performance statistics. The report also allows for comparison of workload and completion rates in relation to the previous year in order to identify changes in ATIP processing.

Additionally, an active tasking report is posted weekly to identify all current active taskings within the Department. This report is available for all offices of primary interest to view and lists all open taskings by bureau, highlighting late files.

Finally, every week a report shared within the Department that includes summaries of upcoming access to information requests soon to be disclosed and the proposed packages available for review.

Annex A: Designation Order

Text version

Access to Information Act Designation Order

The Minister of Foreign Affairs, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto, or the persons acting in those positions, to exercise the powers and perform the duties and functions of the Minister of Foreign Affairs as the head of a Government institution under the sections of the Act set out after each position in the schedule. This designation replaces the designation dated October 2, 2009.

Schedule

Position

  1. Deputy Minister of Foreign Affairs (all sections)
  2. Deputy Minister for International Trade (all sections)
  3. Deputy Minister for International Development (all sections)
  4. Associate Deputy Minister of Foreign Affairs (all sections)
  5. Director General, Corporate Secretariat (all sections)
  6. Director, Access to Information and Privacy Protection Division (all sections)
  7. Deputy Directors, Access to Information and Privacy Protection Division (all sections)

The Honourable Chrystia Freeland, P.C., M.P.
Ottawa, July 4, 2017

Annex B: Global Affairs Canada 2020-2021 Statistical Report

Statistical Report on the Access to Information Act

Name of institution: Global Affairs Canada

Reporting period: 2020-04-01 to 2020-03-31

Section 1: Requests Under the Access to Information Act

1.1 Number of requests

 Number of Requests
Received during reporting period754
Outstanding from previous reporting period662
Total1416
Closed during reporting period520
Carried over to next reporting period896

1.2 Sources of requests

SourceNumber of Requests
Media266
Academia89
Business (private sector)39
Organization27
Public168
Decline to Identify165
Total754

1.3 Informal requests

Completion Time
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
4452061141

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only. TBS/SCT 350-62

Section 2: Decline to act on vexatious, made in bad faith or abuse of right requests

 Number of Requests
Outstanding from previous reporting period0
Sent during reporting period0
Total0
Approved by the Information Commissioner during reporting period0
Declined by the Information Commissioner during reporting period0
Carried over to next reporting period0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time

Disposition of RequestsCompletion Time
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
All disclosed115111729064
Disclosed in part052122794130270
All exempted00000202
All excluded00001001
No records exist052151327264
Request transferred40000105
Request abandoned23759102533112
Neither confirmed nor denied  0  0  0  2  0  0  0  2
Decline to act with the approval of the Information Commissioner00000000
Total2818144968178165520

3.2 Exemptions

SectionNumber of Requests
* I.A.: International Affairs; Def.: Defence of Canada; S.A.: Subversive Activities
13(1)(a)86
13(1)(b)34
13(1)(c)4
13(1)(d)0
13(1)(e)0
141
14(a)4
14(b)0
15(1)18
15(1) - I.A.*205
15(1) - Def.*13
15(1) - S.A.*45
16(1)(a)(i)0
16(1)(a)(ii)0
16(1)(a)(iii)0
16(1)(b)5
16(1)(c)3
16(1)(d)0
16(2)13
16(2)(a)0
16(2)(b)0
16(2)(c)19
16(3)0
16.1(1)(a)0
16.1(1)(b)0
16.1(1)(c)0
16.1(1)(d)0
16.2(1)0
16.30
16.310
16.4(1)(a)0
16.4(1)(b)0
16.50
16.61
1720
18(a)0
18(b)5
18(c)0
18(d)0
18.1(1)(a)0
18.1(1)(b)3
18.1(1)(c)0
18.1(1)(d)0
19(1)189
20(1)(a)0
20(1)(b)40
20(1)(b.1)0
20(1)(c)50
20(1)(d)8
20.10
20.20
20.40
21(1)(a)108
21(1)(b)114
21(1)(c)22
21(1)(d)2
221
22.1(1)0
2362
23.10
24(1)3
260

3.3 Exclusions

SectionNumber of Requests
68(a)5
68(b)0
68(c)0
68.10
68.2(a)0
68.2(b)0
69(1)0
69(1)(a)4
69(1)(b)0
69(1)(c)1
69(1)(d)3
69(1)(e)5
69(1)(f)1
69(1)(g) re (a)46
69(1)(g) re (b)1
69(1)(g) re (c)24
69(1)(g) re (d)18
69(1)(g) re (e)10
69(1)(g) re (f)2
69.1(1)0

3.4 Format of information released

PaperElectronicOther
552790

3.5 Complexity

3.5.1 Relevant pages processed and disclosed
Number of Pages ProcessedNumber of Pages DisclosedNumber of Requests
7431540942451
3.5.2 Relevant pages processed and disclosed by size of requests
DispositionLess Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
All disclosed608143392001700
Disclosed in part157323187151801143861412248172
All exempted2000000000
All excluded1000000000
Request abandoned99416733411172112511596
Neither confirmed nor denied2000000000
Total32140869616305155503171338021668
3.5.3 Other complexities
DispositionConsultation RequiredAssessment of FeesLegal Advice SoughtOtherTotal
All disclosed20002
Disclosed in part123010124
All exempted10001
All excluded10001
Request abandoned1300013
Neither confirmed nor denied00000
Declined to act with the approval of the Information Commissioner00000
Total140010141

3.6 Closed requests

3.6.1 Number of requests closed within legislated timelines
 Requests closed within legislated timelines
Number of requests closed within legislated timelines976
Percentage of requests closed within legislated timelines (%)76.9

3.7  Deemed refusals

3.7.1  Reasons for not meeting legislated timelines
Principal Reason
Number of Requests Closed Past the Legislated TimelinesInterference with Operations / WorkloadExternal ConsultationInternal ConsultationOther
424821229301
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of Days Past Legislated TimelinesNumber of Requests Past Legislated Timeline Where No Extension Was TakenNumber of Requests Past Legislated Timeline Where an Extension Was TakenTotal
1 to 15 days4610
16 to 30 days459
31 to 60 days14418
61 to 120 days412162
121 to 180 days533083
181 to 365 days9158149
More than 365 days118293
Total218206424

3.8 Requests for translation

Translation RequestsAcceptedRefusedTotal
English to French000
French to English000
Total000

Section 4: Extensions

4.1 Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken9(1)(a) Interference With Operations9(1)(b) Consultation9(1)(c) Third-Party Notice
Section 69Other
All disclosed13060
Disclosed in part82217115
All exempted0020
All excluded0000
No records exist8031
Request abandoned312362
Decline to act with the approval of the Information Commissioner0000
Total134421818

4.2 Length of extensions

Length of Extensions9(1)(a) Interference With Operations9(1)(b) Consultation9(1)(c) Third-Party Notice
Section 69Other
30 days or less470162
31 to 60 days3724410
61 to 120 days192985
121 to 180 days270521
181 to 365 days2080
365 days or more2000
Total134421818

Section 5: Fees

Fee TypeFee CollectedFee Waived or Refunded
RequestsAmountRequestsAmount
Application572$2,860182$910
Other fees0$00$0
Total572$2,860182$910

Section 6: Consultations Received From Other Institutions and Organizations

6.1 Consultations received from other Government of Canada institutions and organizations

ConsultationsOther Government of Canada InstitutionsNumber of Pages to ReviewOther OrganizationsNumber of Pages to Review
Received during reporting period23219521541
Outstanding from the previous reporting period4053354610162
Total6373549825203
Closed during the reporting period1448728842
Carried over to next reporting period4932677017161

6.2 Recommendations and completion time for consultations received from other Government of Canada institutions

RecommendationNumber of Days Required to Complete Consultation Requests
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysThan 365 DaysTotal
Disclose entirely0019817944
Disclose in part01072172956
Exempt entirely01000214
Exclude entirely00000011
Consult other institutions00000246
Other1112316933
Total13218135453144

6.3 Recommendations and completion time for consultations received from other organizations

RecommendationNumber of Days Required to Complete Consultation Requests
1 to 15 Days16 to 30 Days31 to 60 Days61 to 120 Days121 to 180 Days181 to 365 DaysMore Than 365 DaysTotal
Disclose entirely00

0

1

0

0

01
Disclose in part00

1

0

0

1

13
Exempt entirely00

0

0

0

0

00
Exclude entirely00

0

0

0

0

00
Consult other institutions00

0

0

0

0

00
Other00

0

2

1

1

04
Total00

1

3

1

2

18

Section 7: Completion Time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services

Number of DaysFewer Than 100 Pages Processed101-500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 1551900000000
16 to 302225000000000
31 to 60312500000000
61 to 12033915000000
121 to 1804103118000000
181 to 36531700000000
365001215000000
Total405533238000000

7.2 Requests with Privy Council Office

Number of DaysFewer Than 100 Pages Processed101‒500 Pages Processed501-1000 Pages Processed1001-5000 Pages ProcessedMore Than 5000 Pages Processed
Number of RequestsPages DisclosedNumber of RequestPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages DisclosedNumber of RequestsPages Disclosed
1 to 150000000000
16 to 300000000000
31 to 600000000000
61 to 1200000000000
121 to 1800000000000
181 to 3650000000000
3650000000000
Total0000000000

Section 8: Complaints and investigations

Section 32 Notice of intention to investigateSubsection 30(5) Ceased to investigateSection 35 Formal representationsSection 37 Reports of finding receivedSection 37 Reports of finding containing recommendations issued by the Information CommissionerSection 37 Reports of finding containing orders issued by the Information Commissioner
513614510

Section 9: Court Action

9.1 Court actions on complaints received before June 21, 2019 and on-going

Section 41 (before June 21, 2019)Section 42Section 44
100

9.2 Court actions on complaints received after June 21, 2019

Section 41 (after June 21, 2019)
Complainant (1)Institution (2)Third Party (3)Privacy Commissioner (4)Total
10001

Section 10: Resources Related to the Access to Information Act

10.1 Costs

ExpendituresAmount
Salaries$3,402,790
Overtime$9,400
Goods and Services$812,008
Professional services contracts$651,151 
Other$160,857
Total$4,224,198

10.2 Human Resources

ResourcesPerson Years Dedicated to Access to Information Activities
Note: Enter values to three decimal places.
Full-time employees39.005
Part-time and casual employees3.450
Regional staff0.000
Consultants and agency personnel2.215
Students0.951
Total45.621
Date Modified: