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Government of Canada services and information in Playa Del Carmen, Mexico

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Services and information provided to Canadians by the Consular Agency of Canada to Mexico, in Playa Del Carmen.

COVID-19: Travel guidance

All travellers, regardless of citizenship, must meet specific requirements when coming to Canada. For information on COVID-19 and travel, visit COVID-19: Travel, testing, quarantine and borders.

Don't become a victim of fraud

Protect yourself from fraud. Follow these tips from the Embassy of Canada to Mexico.

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Citizenship services

To apply for, replace or update a Canadian Citizenship Certificate, visit Immigration and citizenship for Canadians. Click on Get proof of citizenship to ensure you download the corresponding IRCC application package or form.

If you are a Canadian citizen and would like to apply for a certificate of Canadian citizenship for your child born abroad, please download form CIT0001.

Submit your application along with the following documents:

  • a copy of a document proving that one or both of the parents was a Canadian citizen when the child was born (citizenship certificate or Canadian birth certificate);
  • each parent should submit a copy of one piece of valid personal identification (i.e. a passport, driver's license or a voting card [INE]);
  • original birth certificate of the child which lists the parents (issued by government authorities in the country where the child was born), with an official and certified English or French translation, and an affidavit from the translator sworn in the presence of a notary public or a consular agent of one of our consular points of service in Mexico (by appointment only).
  • two identifications of the child (one of the identifications must contain a photo)
    For children under 7 years old, a letter from the pediatrician containing a photo is acceptable.
  • Two identical colour (printed) photos taken within the last 6 months, according to Citizenship photo specifications - Canada.ca
  • Application fee receipt ($75 CAD). Pay your application fees online and make sure to include your payment receipt along with your complete application when you submit it (in person or by mail).

Book an appointment (only at the Canadian Embassy in Mexico City) to present your documents in person or submit them by courier to the Consular Section at the following address:


Embajada de Canadá en México

Sección Consular (Ciudadanía)

Schiller 529, Col. Bosque de Chapultepec (Polanco) Alcaldía Miguel Hidalgo

11580 Ciudad de México, México.

Important: If you have already applied on paper to the Embassy, do not apply online for the same request. If so, IRCC will not process your online application


Note: The Consular Agency of Canada to Mexico in Playa Del Carmen can help you revise your documents/forms and ensure they are complete before you send them to the Embassy of Canada in Mexico City. If you have questions, please send us an email to crmen@international.gc.ca.

About the process

IRCC will send you an acknowledgement of receipt (AOR) letter or email to inform you that your application has been received and that it is complete. Your acknowledgement of receipt letter will include your unique client identifier (UCI) and an application number that you can use to check your application status online. Be sure to check your junk mail/spam e-mail folder to see if your letter has been sent to that mailbox.

Processing time

Due to COVID-19, service standards for passport applications, renewals and proof of citizenship certificates do not apply at this time. Anticipate delays. We recommend you don’t finalize any travel plans until you get your passport. We are unable to provide updates by phone or email on passport or citizenship applications that have been submitted.

Useful links

Use the Am I Canadian? tool to determine your eligibility for Canadian citizenship.

See the IRCC Citizenship Help Centre for more information.

Payment method

Pay your application fees online

Make sure to include your payment receipt along with your complete application when you submit it (in person or by mail).

Details Fee (CAD) Fee (MXN)
Application for a Citizenship Certificate for adults and minors (Proof of Citizenship) 75.00 1170.00
Application to Renounce Canadian Citizenship 100.00 1555.00
Replacement / Update of proof of Canadian citizenship 75.00 1170.00
Application for a Search of Citizenship Records 75.00 1170.00

Notarial services

Notarial Services provided

The office provides the following notarial services, by appointment only, to Canadian citizens and, in limited cases, to non-Canadian citizens if the documents are intended for use in Canada. Please contact us at crmen@international.gc.ca prior to making an appointment.

Print and sign the credit card authorization form (.pdf) and bring it with you to your appointment.

  1. Authentication of Signatures
    • The Embassy authenticates the signatures of officers of the Mexican Ministry of Foreign Affairs (SRE).
  2. Certification of Signatures/Affidavits
    • On documents to be presented in Canada, you may need to have your signature certified by a Consular Officer. The document should be sent to the Consular Agency of Canada to Mexico in Playa Del Carmen beforehand to ensure the service can be provided by the Canadian point of service.

Mexican citizens that require a notarized letter for their child or children to be able to travel to Canada must go to a Mexican Public Notary. The consular section of the Canadian Embassy is not able to provide this service.

Legalization of Canadian documents to be used for any legal purpose in Mexico

Contact the Mexican Embassy or Mexican Consulate closest to your place of residence in Canada.

See Document legalization for information and instructions regarding the legalization of Canadian documents.

Legalization of Mexican documents to be used for any legal purpose in Canada

Documents issued in Mexico to be used in Canada must first be authenticated by the Mexican Ministry of the Interior (Secretaría de Gobernación) and the Department of Legalizations of the Mexican Ministry of Foreign Affairs (Secretaría de Relaciones Exteriores) having jurisdiction over the region where such documents were originally issued.

Once authenticated, documents can be legalized by the Embassy of Canada in Mexico City or the consulates in their area of jurisdiction, and be officially translated into English or French (should the institution in Canada requires this).

If you still have questions, please contact us at crmen@international.gc.ca .

Payment method

  • By Visa and MasterCard credit card or international debit card. Please complete and sign the Credit Card Authorization and attach it to your service request.
  • No other form of payment (including cash or money orders) will be accepted.
Details Fee (CAD) Fee (MXN)
Administering an oath or receiving a statutory declaration or affirmation. The fee shown is per document. 50.00 780.00
Authenticating the signature and seal of a foreign authority. The fee shown is per document. 50.00 780.00
Certifying a true copy of a document. The fee shown is per copy. 20.00 310.00
Uniting documents and sealing their fastening. The fee shown is per document. 30.00 465.00
Declaration of translator (preparing document, signature, uniting documents and sealing their fastening). The fee shown is per legal package. 110.00 1710.00
Declaration of translator (preparing document and signature only). The fee shown is per document. 80.00 1245.00
Declaration in lieu of guarantor 50.00 780.00
CIC - certified true copy 45.00 700.00
Legal signature (each signature) 50.00 780.00
Legal declaration package 80.00 1245.00

Passport services

Applying for a Passport While Abroad

Select the appropriate application:

You can pay online for all your passport services.
Make sure to include your payment receipt along with your complete application when you submit it (in person or by mail).

Book an appointment to present your documents in person or submit them by courier to the Consular Agency of Canada in Playa del Carmen at the following address:

Agencia Consular de Canadá en Playa del Carmen
Plaza Paraíso Caribe,
Modulo C, Planta 2, Oficina C21 - 24,
Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1,
Colonia Centro, 77710
Playa del Carmen, Quintana Roo, México

Processing time

Due to COVID-19, service standards for passport applications, renewals and proof of citizenship certificates do not apply at this time. Anticipate delays. We recommend you don’t finalize any travel plans until you get your passport. We are not liable for any losses if we can’t deliver your passport in time. We are unable to provide updates by phone or email on passport or citizenship applications that have been submitted.

Special situations

Specific passport forms and/or different requirements may apply in certain cases:

  • When applying for a minor’s passport (under 16 years old), a photocopy of both parents’ ID signed by the guarantor is required.
  • A Statutory Declaration in Lieu of Guarantor(PPTC 132) is required when you do not have an eligible guarantor. Statutory declarations are to be signed before a Consular Officer (CDN $50.00 fee is applicable) or before a Notary Public (fee determined by the Notary Public). Contact the closest consular point of service to request the form.
  • Should you require urgent passport or citizenship services (for travel in less than 5 weeks or residency requirements), please contact us at crmen@international.gc.ca.

Find a form

Application forms for passport and travel document services.

Lost or Stolen Passports

What to do if your passport is lost or stolen.

A police report is recommended and a declaration PPTC 203 (PDF 149 KB) will be required to request a replacement of lost, stolen or inaccessible valid passport.

If you still have questions, please contact us at mxicocs@international.gc.ca.

Payment method

You can pay online for all your passport services

Make sure to include your payment receipt along with your complete application when you submit it (in person or by mail).

Details Fee (CAD) Fee (MXN)
10-year adult passport (age 16 or over) 260.00 4045.00
5-year adult passport (age 16 or over) 190.00 2955.00
5-year Child passport (0-15 years of age) 100.00 1555.00
Additional fee for replacing a valid lost or stolen passport 45.00 700.00
Temporary (PPT) 110.00 1710.00
Pick up (PPT) 20.00 310.00
ETD Adult (PPT) 75.00 1170.00
ETD Child (PPT) 30.00 465.00
Pay online

Studying abroad

Refer to Studying abroad and EduCanada.

Voting abroad

Refer to Elections (voting from abroad).

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