Authentication services contact details

Warning

Our office may refuse to provide service to anyone showing behaviour deemed disrespectful, violent or abusive.

Mailing address

Our mailing address can be found in step 4. Send your document. Before submitting your request, please follow steps 1, 2, 3 and 4.

Email and phone number

Please note:

Email: docs@international.gc.ca

Phone: 1-833-928-1551 (Voicemail available Monday to Friday from 8:30 am to 4:30 pm ET (except statutory holidays). If the information you are looking for cannot be found on this website, we will normally get back to you within seven business days.)

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