Contact authentication services for assistance 

Before contacting our office, please read steps 1, 2, 3 and, if applicable, the Statement in lieu of certificate of non-impediment to marriage abroad page.

Mailing address 

Global Affairs Canada
Authentication Services Section (JLAC)
125 Sussex Drive
Ottawa, ON K1A 0G2

Telephone: 1-833-928-1551 

Voicemail available Monday to Friday from 9:00 am to 5:00 pm ET (except statutory holidays). If the information you are looking for cannot be found on this website, we will normally get back to you within seven business days. 

Please note 

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