Authentication services contact details


Our office may refuse to provide service to anyone showing behaviour deemed disrespectful, violent or abusive.

Mailing address

Our mailing address can be found in step 4. Send your document. Before submitting your request, please follow steps 1, 2, 3 and 4.

Email and phone number

Please note:


Phone: 1-833-928-1551 (Voicemail available Monday to Friday from 7:30 am to 3:30 pm ET (except statutory holidays). We will get back to you within one to three business days.)

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