Authentication of documents: 4. Send your document

Coronavirus disease (COVID-19)

In-person authentication services are unavailable until further notice due to the situation regarding COVID-19. Our mail-in service continues.

For up-to-date information on processing time, see Processing times.

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Authentication in person

In-person authentication services are unavailable until further notice.

Authentication by mail or courier

In Canada

Make sure you have followed all previous steps before sending in your documents to our office in Ottawa.

When sending your documents by mail, please make sure to enclose:

Courier waybills with account numbers are not accepted. They will be returned by regular mail without being authenticated. We accept prepaid shipping labels only.

Send your documents to:

Global Affairs Canada
Authentication Services Section (JLAC)
125 Sussex Drive
Ottawa, ON K1A 0G2
Canada

Outside of Canada

Foreign authorities may not accept documents that have not been legalized by their embassy or consulate in Canada.

Check with the nearest Canadian embassy, high commission or consulate to see whether they can authenticate your documents. If they cannot do so, you can mail the documents to our office in Ottawa.
Authentication services provided at Canadian missions abroad are subject to fees under the Consular Fees (Specialized Services) Regulations

Forwarding your authenticated document

Upon request, we can forward your authenticated documents to an embassy, high commission or consulate in Ottawa.

Note that due to the COVID-19 situation, some of those offices are temporarily closed, working at a reduced capacity or cannot receive mail. Therefore, before requesting us to forward your authenticated documents, we would recommend checking with them first to confirm that they are able to receive them.

If the office to which we were asked to forward the document is closed, unless otherwise specified we will hold on to your documents until they resume operations.

Here are the instructions:

  • Select “Forward to an embassy/consulate” in “Shipping details” (Section 2) in the mail-in form.
  • Provide the full mailing address
  • Include a separate, sealed envelope that contains:
    • payment (if required by the embassy, high commission or consulate)
    • photos
    • accompanying documents that you do not want us to authenticate

Warning:

  • Global Affairs Canada is not responsible for the loss of items sent to an embassy, high commission or consulate.
  • This service is only available if you mail in your documents.
  • Check with the embassy, high commission or consulate about their requirements to return the documents to you.
  • Do not send cash payments to be forwarded on to the embassy, high commission or consulate.
  • Failure to follow these instructions will result in your documents being returned to you without being authenticated.

Mail or courier authentication form

The person submitting the request must:

  • complete the form
  • print the form
  • sign the form
  • date the form

The person submitting the request does not need to be the person whose name appears on the document to be authenticated.

Mail or courier authentication form

 

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