Authentication of documents: 5. After you send your document
Coronavirus disease (COVID-19)
In-person authentication services are unavailable until further notice due to the situation regarding COVID-19. Our mail-in service continues.
For up-to-date information on processing time, see Processing times.
Check the status of your request
If you haven't received your documents back from our office after 25 business days (approximately 5 weeks), you can fill out the Authentication of Documents Status Request Form to seek an update on the status of your request.
If you have asked us to forward your documents to an embassy, high commission or consulate, please check the status of your documents with them first.
Related services and information
- Getting married outside Canada
- Statement in lieu of certificate of non-impediment to marriage abroad
- Check the status of your request
- Reasons we cannot authenticate your document
- If you are outside Canada
- Frequently asked questions
Contact us
By mail:
Global Affairs Canada
Authentication Services Section (JLAC)
125 Sussex Drive
Ottawa, ON K1A 0G2
Canada
