Authentication of documents: 5. After you send your document

Coronavirus disease (COVID-19)

In-person authentication services are unavailable until further notice due to the situation regarding COVID-19. Our mail-in service continues.

For up-to-date information on processing time, see Processing times.

Check the status of your request

If you haven't received your documents back from our office after 25 business days (approximately 5 weeks), you can fill out the Authentication of Documents Status Request Form to seek an update on the status of your request.

If you have asked us to forward your documents to an embassy, high commission or consulate, please check the status of your documents with them first.

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