Authenticate your documents - After you send your document (Step 5)

Checking the status of your request

Following the changes that came into effect on January 11, 2024, documents may now qualify for authentication by a provincial Competent Authority. If you wish to withdraw a request that is pending processing at Global Affairs Canada to submit it to a provincial office that would now be able to authenticate your document, please follow the instructions outlined in the Changes to authentication services in Canada page under “Withdrawing a request for authentication at Global Affairs Canada to submit it to a different authentication authority”

Please note:

• Due to the high volume of authentication requests we receive, our office is unable to confirm receipt of your request or provide a status update of your request before the minimum wait time has lapsed. Therefore, if you wish to obtain confirmation of delivery, we strongly encourage you to send your application using registered mail or courier, which will allow you to track the delivery status. If the tracking information indicates that your mail was delivered, then you may assume that it has been received by our office and is awaiting processing.
• We can only provide status updates for requests that were submitted to our office. If your document was sent to a provincial competent authority, please contact them directly about the status of your request.
• We can provide a status update regarding a request only after a minimum wait time has lapsed. If you have asked us to forward your documents to an embassy, high commission or consulate, check the status of your documents with them first. For information on the minimum wait time to request a status update and to access the status update form, please visit Check the status of your request to authenticate documents.
• We do not offer expedited services. If you have urgent circumstances and cannot wait the regular processing time, please check the information found under Processing times.