Authentication of documents: 5. After you send your document

Our processing times are higher than normal

Before submitting your request to the Authentication Services Section at Global Affairs Canada, we recommend you to explore the options listed in the Alternatives to authentication by the Authentication Services Section at Global Affairs Canada page. Please also note that our department will be prioritizing requests for which none of the options listed on that page are available. As a result, if one or more alternatives (such as provincial authentication) are available for at least one document within your submission, a longer processing time will apply to the entire request. Note: Processing times are the same whether you submit your request to our department directly or via a third-party service provider.

We do not offer in-person service. For information about our service and instructions on submitting your request, please read steps 1, 2, 3, and 4. If you have further questions, please consult our Frequently Asked Questions.

Checking the status of your request

Please note that the Authentication Services Section can provide a status update regarding a request only after a minimum wait time has lapsed. If you have asked us to forward your documents to an embassy, high commission or consulate, check the status of your documents with them first.

For information on the minimum wait time to request a status update and to access the status update form, please visit Check the status of your request to authenticate documents.

Please note that we do not offer expedited services. If you have urgent circumstances, please check the information found under Processing times.

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